Excellent service and gear
I bought a Euroschirm light trek about a year ++ ago, then a couple of weeks ago, the umbrella clasps or something holding the umbrella up broke. I then contacted Euroschirm for advise on spareparts so I can fix it myself. but then Euroschirm directed me back to Ultralight Outdoor Gear to speak about the issue. So I contacted Ultralight Outdoor Gear for help and they said if I send my umbrella back, they will send me a replacement. ( Hurrah for excellent customer service) So I sent my umbrella off, then when they got the umbrella, they refunded my postage. I was surprised. - I didn't expect that. but I do definitely recommend Ultralight Outdoor Gear for their excellent customer service. Thank you Danny, Bex, and Charlotte.
Very easy and simple website navigation, with reasonable item prices, makes Ultralight Outdoor Gear great place for online gear order. Delivery lasted a bit longer than expected, but my order eventually arrived. Thank you very much and see you soon!
I like the webshop. It's easy to navigate and placing an order was simple. Free EU delivery was great and my package came in under a week to Finland. Will return as a customer and would recommend UOG to anyone looking for good and light backpacking/travel gear.
Great jacket, rapid and efficient delivery
Great service and good recommendation. Very helpful.
A very good concept for a merchant in this area - lightness is what we are after and the information and recommendations they provide on this site give it an edge. Good prices and service.
Never had a problem with Ultralight Outdoor Gear. Fast and efficient service.
Great choice on site and easy delivery options
I never recieved my shipment!
Very nice service! My order arrived in the Netherlands in just one week... and for free 👍
Great advice, professional service. Everything arrived as expected and when expected.
I ordered a Lightwave Sigma 10 tent, fast delivery to France. The tent is excellent, but after a few times pitching it, the rubber bands in the tentpoles were completely worn out. Ultralight Outdoor Gear sent me promptly new (and better) rubber bands. Service can't be better. Thanks a lot.
No problems. The goods arrived as planned.
Good quality gear, very quick delivery. Answered questions promptly.
Great service. Fast shipping. Very responsible.
Great advice, range of products and delivery is always speedy
Great service and price 👍
I have repeatedly bought kit through the ULOG webshop and I never stop being impressed by the excellent service, the amazing amount of products, the good prices, the fact that delivery costs are included in the price (in EU) - even the packaging signals quality
Laura
Nov 13,2018Easy, hassle-free experience using this website for the first time. Website was thorough giving all pertinent information and it offered the best price I could find anywhere online for this garment in my size and in the colourway I wanted (Rab Xenon, Size XS, Navy). Was £20 cheaper than elsewhere and standard delivery was free (took about 48 hours to arrive excluding Sunday). Would certainly use this site again.