To leave a review you need to be logged in
Umbrella, Limited & CIS services for contractors Whether you are new to contracting or looking for a change, you will enjoy unbeatable service from our expert teams. At Umbrella.co.uk we know that one size doesn’t fit all. Our experienced, friendly advisers will provide a free personal illustration and help you choose the best, compliant solution for your circumstances. Affected by IR35? Speak to our expert advisers today.
Reviews 878
Phillip Greenaway
Sep 22,2023Excellent customer service. Very responsive advisor.
Ashraf Barnes
Sep 21,2023Very helpful and informative from Aaliyah. Great experience on how to use the accounting software.
Rich Hopkins
Sep 20,2023This is to thank Nicola Worthington at Umbrella who has looked after my personal and business tax over the last few years. Ever courteous and always helpful, it has been brilliant to work with her.
Brett Campbell
Sep 19,2023Polite Proactive Professional Productive Thanks Rishath Hoque-Rahman
Alwin
Sep 15,2023I have had excellent support from Umbrella.co.uk. I would like to mention Nicola Worthington especially, who was my assigned Accountant. Nicola is very professional and efficient, she is very patient and responded promptly to any questions I had.
Yolanda Wade
Sep 15,2023I would like to thank Liam at Umbrella.co.uk. Your pleasant and approachable attitude made a situation that could have been so difficult an ease. Thank you so much for your help and assistance, always will be remembered.
Natasha Stevens
Sep 14,2023Excellent experience, with good and reliable communication from Ashley Andrews. Very informative and patient.
Mark T
Sep 14,2023After having an awful experience with another company it was a huge relief to have a conversation with Ashley Andrew from Umbrella.co.uk. He was superb, professional, competent and knowledgeable. He was able to answer all of my questions in such a way that it felt like a light had been turned on with my understanding. I felt at complete ease throughout the process which took 5 minutes. Thank you Ashley.
Relly K
Sep 13,2023I had a very pleasant experience whilst contacting the customer service team recently. The advisor (Rishath Hoque-Rahman) was very professional and helped me with my query. Thank you and keep up the good work!
Derwyn Owen
Sep 13,2023It was necessary for me to contact Umbrella UK to obtain my records and account details. I was passed to Mia Grantham who managed to retrieve all of my account details and provided these to me with such speed and efficiency which really impressed. Mia provided a very efficient, helpful and really friendly service.
Steve Abbott
Sep 12,2023My accountant, Nicola Worthington, has been very helpful. Nicola is knowedgeable and has been both efficient and effective in dealing with my queries and account.
Nicola
Sep 12,2023Have recently started a new contract role which was all last minute, but the team were super helpful and knowledgeable in getting me set up and ensuring was paid on time. Thank you
Francesca Woolls
Sep 08,2023Great communication and help especially from Nicola Worthington who has made running my limited company such an easy task! Thanks Nicola.
Tim Dunn
Sep 07,2023Customer Support team are fabulous, knowledgeable, helpful and courteous, a pleasure to deal with. Sarah was a lovely lady and helped clarify my wages situation
Beverley Livingston
Sep 06,2023Robert Charlton is an excellent new signup executive. Having contacted a number of other umbrella companies he was the first person to listen to what I was requiring and provided me with information over and above that. He took the time to explain everything to me in a way that was very understanding, as a result I choose to sign up with Umbrella.co.uk rather than going to other umbrella agencies.
David Trick
Sep 05,2023Rishath in Customer Service was extremely helpful resolving my outstanding registration issues
Anthony Chackett
Sep 05,2023I've received excellent service from this company. They've been very efficient and communication is excellent. Liam Smith, Customer Services Account Manager deserves a particular mention for his prompt actions and professionalism. Would definitely recommend this company.
Emeka
Sep 02,2023Louise Goreham Is the kind of staff every organization should strive to have. I had issues with my payment and she was calm on the phone all through the time our conversation lasted. She ensured my issue was resolved and I was satisfied. She promised to send me a document which she did. I give it to her, she is an excellent staff and has an impressive way of attending to customers. Thank you Louise Goreham
Lee Hayes
Sep 01,2023My first dealings with the company. Had a problem registering. Sarah Baker was great during call. She spotted tge mistake that had been made and resolved the situation impressively. Good first impressions
Bollin House, Bollin Link, SK9 1DP, Wilmslow, GB
http://umbrella.co.uk
Anna Wickham - Smith
Sep 22,2023I cannot recommend Aaliyah enough, what fantastic customer service. I was a bit flappy but felt in such safe hands. She was professional, kind, compassionate and a real credit to Umbrella. She troubleshooted on the phone call, gave me practical solutions and was an utter joy to speak with. Thank you.