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Reviews 883
Isaac Dallas
Jun 04,2022This is the second time I’ve filed for this medical card through veriheal and after they get your money you can’t even get anyone on the phone, My information was submitted on April 3rd and I still haven’t received anything, I don’t understand if you guys are that backed up why do you keep excepting applications?? lying to people basically false hope false advertising etc…. First it was about my photo not being correct !! Then I was told by your staff you guys aren’t even using photos on the ID !!?so I know that’s Baloney, I’ve submitted over 10 pictures 5 different applications and i hate no way of knowing if there correct due to not being able to communicate with anyone before I paid I was on the phone with 3 different people it really feels like a scam , I tried to just give up and get my money back still nothing!!! Sitting on hold for over 45 min to get a voice mail like come on!!!! Worst experience ever!!!
Lisa Houghton
Jun 03,2022Layne was Amazing!!!! Easy process!!!
Lisa McCracken
Jun 03,2022Louie was very helpful.
A D
May 27,2022I called Veriheal and their customer service team blatantly says that they do telehealth in FL which is not allowed. In fact, they allow any person (first timers) to book on their website for a telehealth appointment even though they know that this is not allowed. We have reported their doctor to the medical board. As you can see, they take no responsibility for the doctor and say "we are not a medical clinic" instead of making sure their doctors do not get into trouble. Horrible company. Greed driven and unethical. Also, check out their refund policy. On their website, they say "talk to a doctor or get your money back" but their refund policy does not say that. They basically are saying one thing and doing another based on this. They refuse to give me my money back and also refuse to let me talk to a doctor. This seems like deceptive advertising. The doctors working with them are: Ahsan Iqbal, MD - seeing patients via telehealth Florida Cannabis Consultant - also doing telehealth evals.
Sami
May 27,2022Veriheal is very helpful! Jong informed me on how to go about renewing my mmj card! Their process to obtain and renew is very quick and thorough! High recommend!
P Mac
May 27,2022I made a mistake on my billing, they very quickly fixed the mistake in the chat. The appointment I had was very easy and the doctor very easy to talk to about my chronic pain and medical condition
Jennifer Jaen
May 26,2022Louie helped as the liaison to contact the Dr and send files. Great help!!
Tara Markey
May 25,2022My step father has stage 4 lung cancer. We wanted to try anything to help his pain and appetite. The first doctor Veriheal gave us an appointment with was awful. She was 48 minutes late to the virtual appointment that we sat and waited for, and then finally called us 48 minutes later (which we weren't expecting as the agent told us when making the appointment that the doctor would not call the home phone but use the link to the virtual appointment. So we were not expecting a call on our home phone and didn't know it was the doctor) and her phone was cutting in and out so we could hardly hear her. When my mother asked who was calling, and couldn't hear, she asked again. Then gave me the phone. I asked who was calling and the doctor, Doctor Belle, screamed in my ear, screaming"IVE SAID THIS 3 TIMES!!!! ITS DOCTOR BELLE!!!!" I apologized and said her phone was cutting in and out and gave the phone to my step dad. He said hello and she said something he couldn't hear as she cut out and he said "I'm sorry, what did you say?" And she hung up on him. I was furious. My step father was already nervous but that made it so much worse. I called Veriheal to ask for a refund and they gave me a new appointment with a new doctor. She was lovely and kind and was on time for our appointment. He was approved right away. When we got our mmcc number I was confused on the temporary license and where to find that to print. The agent, Warren was so kind and so helpful. He answered my questions right away and was extremely patient. Such a great person! Made the process so much easier. Thank you Veriheal and Warren!!!
Courtney Zambelli
May 21,2022This was my first renewal and Jong made it so easy! He was able to take my information, schedule my appointment, and take my payment ALL through chat! It was a breeze to schedule my renewal!
John Murphy
May 21,2022Lalyne was quick and helpful. Knew exactly what the problem was and fixed it.
Nate Kanyok
May 21,2022Grace had quick responses and had me scheduled in no time
J.
May 20,2022Grace, was very helpful. Would recommend veriheal to others based on my experience.
tisha toure
May 20,2022Lalyne was very helpful today and got me all set for my renewal.
Sam
May 20,2022Grace was very good at her job and made this process super easy. Very satisfied with this experience.
Hank Jackson
May 19,2022Jong provided great service and answered all of my question effectively.
Kendra
May 18,2022The support agent John was very helpful with assisting in rescheduling my appointment when we ran into some conflicts with the first time. This appointment was for my renewal, I came back as they were fabulous with my intial approval.
Christine S
May 17,2022Lalyne was great and helped me renew my prescription
Amy
May 17,2022She was super nice and it took only a few minutes! I have an appointment tomorrow! Thank you so much!
Christopher Lion
May 17,2022Louie was extremely fast and helpful when I opened an online chat! Fast and courteous service all around.
Victor Strong
Jun 04,2022Layne was quick to respond to any/all questions I had throughout my chat with them. Layne was able to help me coordinate through the veriheal website to ensure I had a full understanding of how to manage my profile as well.