Vetsend.co.uk is an online pet pharmacy that offers an extensive range of products to improve and maintain your pet's health. Our range includes high-quality pet medication, (diet) food, daily supplies, accessories and other care products for dogs, cats, horses, rabbits, birds, rodents, reptiles and amphibians. We offer thousands of items by well-known brands that can be ordered online swiftly and securely. Professional Service Our in-house veterinarian is available for professional health tips and advice on veterinary products and our Customer Service team is happy to help you with any questions regarding your order and the order process.
I purchased an item for my cat. However my furry baby died just before receiving the order. I contacted Vetsend to see if I could stop the order, however it had already been dispatched. Vetsend were very empathetic and refunded my order though. They were always quick at responded and understanding of my circumstances. I will order again with them.
Good price and quick delivery
Good variety of products, the sample box of food was a good idea. Product was very well packed, and good communication with reference to delivery.
Delivery time 9 days, website says typical to UK 3/4 days.package tracking did not show for 5 days. This is not tracking. Package delivered while away on holiday. Customer services could not provide any delivery information.
By mistake I ordered the wrong size litter tray but they couldn't provide a return label and told me to give it to Charity! But they refunded me anyway! I gave it Cats Protection and ordered the correct size which I have received. Brilliant service.
Easy to navigate website and good communications.
Hasn’t arrived I contacted Vetsend by email no reply. Next move contacting PayPal! Edited: Vetsend contacted me and have sent the order again. It arrived today and is exactly want I wanted so I am pleased. Pity the delivery firm let Vetsend down. Thank you for sorting it. (16th May)
No problems at all and the cheapest I could find.
My orders arrived at the time stated, please with provided information about product's to which I required, definitely recommend Vetsend.
A good service that kept me informed about my order and my parcel arrived safely and on time.
Very pleased with your service, Would use your business in future
No communication, been waiting far longer than the order and delivery date specified. Not sure if this is actually a scam. =(
Order Cat Milkies after searching online and finding this website, ordered & everything went well and delivered with in time frame and exactly as ordered. Plus my cat loves the product and drastically reduces waste of opening and having to dispose of unused product, extremely satisfied with service and quality of product and price
Good customer service
Package came on time and was easy to order
Easy to order. Very good price. Prompt delivery
Overall very good. Delivery a little longer than some companies but great price and delivered when promised and well packaged.
Great service with prompt delivery
Prompt service. Delivery on time. Easy to follow website for ordering. Kept informed re despatch and delivery.
Snowdoniahideaway
May 17,2024Delivery was slower than expected but then I found out if was from the Netherlands not the UK. Yodel were useless,they didn't deliver the first time, claimed they couldn't find my address but it did happen to be late Friday afternoon when they always claim it's not possible to deliver (because they want to get home early)🤔 Box finally arrived in tatters, one bag of chicken feed just plonked on top of the broken box and left by the gate 1 mile from my house.