Insurance Times and Hertfordshire Business Award Winner. We only offer lifetime pet insurance and work with a network of trusted vets all around the UK. Visit www.vetsure.com for more info!
helpful friendly staff when applying.
Easy and quick to arrange insurance cover. Will deffo recommend to anyone who has a pet
Good price and easy to do
Easy to use website. No issues. Did not have to deal with VP Insurance direct, so unable to comment on customer services.
I found the phone contact friendly and helpful, and unlike my experience with othew providers, the written info was prompt, clear and accurate. Costs seemed standard Of course I haven't made a claim yet, that's when you really find out how good your insurer is!!!
Haven’t had to make a claim yet, but looks like a good pet insurer that comes vet recommended. Pros are that they offer 5 weeks free and money off with the VIP membership I have at the vets.
I'm happy with the insurance x
It was easy to set up, the agent was very informative and helped me make my decision based on facts.
Ella my new greyhound has come on board and come into health plan and insurance. She is a splendid young lady
It is very comforting to know that Milo has the backing of a reliable company behind him.I wish to thank you very much.I would also be pleased if you would give the free dish to someone else Milo has many.
Haven't had to use you yet and hope I won't have to but its a nice feeling to be insured just in case plus my vet recommended you you were so helpful on phone.
Just taken out a new policy with Vetsure and the customer service I received was perfect. Amazing price and when I called to check something the person on the phone was very friendly, didn’t make me feel stupid or I was being a hassle. I have and will continue to recommend Vetsure to everyone.
I was very impressed with the service I received. The young man that I dealt with was polite and professional and obviously was well informed about the insurance that he was selling. He was not pushy, gave me time to make my decision and explained in detail what I was paying for. He did not mind recapping on certain elements and explaining again what I was unsure of.
Very efficient lady I spoke to on the phone gave me the Information I needed filled in the application form and gave me discount for having another policy with them and introduction discount.I received policy in post next day excellent.
First time when I use a pet insurance,I hope everything will be OK and I don't need to use it :),but for the safety of my friend I done it.
James who we dealt with was excellent throughout
very easy to navigate and the detailed information on the different types of policy cover was in simple English and not technical gargon . which helped to choice the cover I required . and really like the 5week trial as it give you time to think if it exactly the cover you need . with out feeling rushed .or bombarded by the company trying to pressure you to make a rush decision. I would therefore recommend you to any one else looking for pet insurance cover that is hassle free.
The insurance plan was easy to set up and reasonably priced for accident only cover. This also covers everything i wanted for my pet insurance
Ok how can I say how greatfull we were to have them by our side. We had swapped to Vetsure after not liking the price hykes of another provider, and that the were connected to our Vets, when our Shepard fell very ill and there was no questiones about her treatment. It was fantastis that they paid our vets directly, without fuss. Thank You!
Alan
Jan 11,2024Vetsure have always been very helpful when making a claim and have always paid out every time with no problems.