Insurance Times and Hertfordshire Business Award Winner. We only offer lifetime pet insurance and work with a network of trusted vets all around the UK. Visit www.vetsure.com for more info!
Always helpful
Claims are settled quickly and efficiently. I never have to worry about the cost of treatment my pets may need
Very quick to sort payment after receiving the claim
Easy to get through, people that knew what they were talking about.
Quick and hassle free efficient.
Good, peaceful &waiting room for cats, helpful staff and the vet did a thorough examination of my cat on 13 September.
Excellent no hassle service. Paying promptly in line with policy.
Very helpful and polite staff very sympathetic to our pet’s problem
Amazing service, I’ve been so happy with my insurance support.
I cannot fault the service from Vetsure. They are easy to get hold of and have made the process of making a claim as effortless as possible. The (same) UK support agent handling my claim, keeps me up to date and contacts me if there is anything I need to do. All the information, paperwork, and payments have been effortless. I wouldn’t hesitate to recommend Vetsure pet insurance. Thank you.
Great service. Very straightforward to claim, excellent customer service.
Cover for our new puppy Edgar. Excellent service when initially setting up insurance. Advisor went through all options and selected most appropriate for our needs. First 5 weeks free! Simon Booth
EASY NO HASSLE INSURANCE!
Always very helpful if you need to contact them and our vet works with them so our claims have always been paid to him promptly, all I had to do was sign and leave the rest to them. Highly recommend
Lovely and helpful person during a phone conversation, and prompt action once each of the two claims submitted. Have recommended Vetsure and will again in the future. Thank you.
A quick, and efficient service. Vetsure were extremely proactive when it came to resolving a problem when the Vet didn't provide the necessary paperwork. Excellent service.
Having made a claim on the Vetsure policy, the service was so responsive. The claim was dealt with in a very short timescale and I was then notified that the money had been sent to my account. Fast, efficient, no nonsense! Great service.
With any claim I am always charged extra £20 because my local vet is not on Vetsure list of ‘approved’ vets. Which reminds me, I must look into changing my insurance company, find someone with no hidden charges.
How understanding the vets were ,and how farst vetsure payed the bill
Liz Scriven
Sep 26,2023Very easy to claim as the vet can do it for me.would highly recommend for piece of mind my dog has a easily accessible insurance when needed.