I ordered my dining set from dealspure.com on 4/28, I'm not so sure about the site at the beginning, but it has some coupons for wyckes furniture and the price is great. Their delivery is smooth and fast and I love my dining set. It's not so big, so I just put it in the living room. Love this store!
Wow, what a lame company. You place an order, they write back it takes1-10 days to process and ship the order. Then 10 days later, they claim there is a problem unloading the product from the ship. HUH? And that is my problem how? So I cancel the order and they charge me 10% because they sold something they never had in stock in the 1st place. Stay away from California type companies that use this tactic. They have the rudest customer service I have ever seen. So lame, selling what you do not have and charging people 10% because we do not want to wait 1-2 months for something that may have never have arrived in the 1st place. Never again. I will be glad to post this wherever reviews for Wykes exists. People need to know this company practices. They make more money by not having product. Could be an India based company to boot.
After my first visit here, I knew this would be my go to place for furniture!!
Really nice employees and great prices. I even got my order a little earlier than expected. One issue turned out to be no issue at all. I purchased a bedroom set and it was a missing a piece to hang the mirror, I called the store and they had a replacement piece sent the next day!!! Disaster averted :)
Great company to purchase from. I had a great experience buying a couch from this company and I will definitely be back!
Great service!
Delivered next day after purchase and they had the best price I could find online.
Recieved my furniture from them on the very last day of the 4 week time frame I was given. After the movers delivered up stairs and furniture was plastic was removed by hand because the tape wasnt even holding the plastic together, I noticed a tear. I let them know within the 48 hr time frame they required and it took 4 emails and a message on this website to finally recieve a response a week later. To which they basically said "you cut it with a knife so its not covered under their warranty. The fact is i didnt use a knife to pull off the tape that was not adhered to the plastic. I would have been fine if they would have said "sir you signed it was recieved in good condition. Sorry but our policy states if you didnt notate it was damaged on delivery there is nothing we can do" or something to that effect. That would have been ok but instead they insisted I did something i didnt do. I find that unnacceptable. It was damaged during shipping and I get it things happen. Wasnt even upset. Cus thats life. But to be told i wasnt telling the truth is where i draw the line. The couch itself is great and i am pleased with the comfort and construction of it. The employees at the miramar store were great as well when ordering and picking colors etc. That said unfortunately will never shop there again nor recommend them based on the unwillingness to accept responsibility and to blame the customer
It was easy from the ordering process to delivery. The price was great and I love the product. I will be back again someday.
I had a problem with the dresser and after my complain here, the company responded immediately and took only 2 days for them to replace for a new piece as they promised. Thank you!
Wykes was a great find! Found the same brand chairs I was going to purchase in a local furniture store for half the price from Wykes! Easy to order and prompt delivery!
Got what we ordered fast but the whole post order (we ordered online) experience left a lot to be desired as emails were unclear and couldn't tell when it was shipping. Things just arrived one day.
Easy to order. Quick shipping
It is absolutely beautiful.....the price was perfect and will definately order again!
great experience. Fast delivery
Good quality furniture at a great price . Customer service was outstanding and I will definitely come back for future purchases.
The staff was so helpful and made me and my wife feel right at home. Helped us out with our needs and made our experience there quick and simple. Definitely will be returning and referring all of my friends and family to this store.
They had such great customer service, & their delivery team was very professional in and out, they didn't leave any mess after puting together my furniture. Thanks Wyckes Furniture.
Wyckes provided great customer service. Made me feel welcomed and well informed
superpromiise
Jul 31,2018Because I ordered a nice shelf , it cane in time but one shelf was not there so my order is incomplete. I can’t do nothing with it . I’m so disappointed coz nobody respond to my emails . Each time I call they say email them we only take care of store orders. Seriously my money and time is wasted .