I ordered the small diamond and keychain. I was happy with the diamond, I loved it. But honestly I was as pleased with the keychain. It has a blemish in middle of it, the light doesnโt stay on you have to hold it done and it was quite expensive for the size.
MAKE SURE YOU FILL OUT THE SPECIAL INSTRUCTIONS BOX TO RECEIVE ADEQUATE SERVICE. DO NOT EXPECT THE DESIGNER TO KNOW WHAT YOU WANT AND BE SURE TO REQUEST A DRAFT OF WHAT THE FINAL PRODUCT WILL LOOK LIKE. ONLY THEN WILL YOU GET FIVE STAR SERVICE AND SATISFACTION!
Very happy with key chain. Beautiful and fast. BUT, with shipping it was very costly.
I ordered the heart ornament. Unfortunately the picture was placed too high. When I emailed my disappointment the company responded immediately. I was asked to send a picture. They agreed, repositioned the picture and mailed me the new one. No hassle at all! Great customer service and beautiful product reasonably priced. I will definitely order again.
I got my order quicker than I had expected it to come. It came with everything I had ordered. The pictures on the inside look just like the ones I sent to have put in them. I gave it to my mother for Valentines day and she absolutely loved it!!!
Quick delivery
This was a gift for my friends who a grieving the passing of their 12 year old daughter. It came out perfect and was well received. Special gift.
Avi the location manager at the Shops at Mission Viejo was very rude! I do not recommend this product at all I would take your business elsewhere.
I feel ripped off... I placed my order at Baybrook Mall in Friendswood, Texas. And the lady was nice but did not give me enough information about their policy. All orders are final! they do not accept excanges or any changes to your order after the order has been placed. When I got home I looked for more options online and there are way better (lower) prices online and they even offered the light for free with your purchase. I wish I'd have done a research first and would have saved a few hundred dollars...
Excellent customer service! Fast service. Perfect picture transformation into the crystal.
Perfectly done, I am very happy with my 3D picture of my cat. I had it done before by another company & I was not happy, they did get right at all. So I am definitely pleased with this 3D.
Above and beyond company.
The experience was great all the way through. It was easier and faster than I had thought it would be.
We had a problem, ordered a vertical instead of a horizontal cube, we now know that (Landscape means wide) and (portrait means tall) they were nice enough to correct our mistake and make it right at no charge! I give them five Stars and thank them, you wonโt be disappointed ordering from them! ๐๐๐๐๐
100% honest review came exactly like it was pictures no defects and in a timely manner ! Will buy again โค๏ธ
Satisfaction I am satisfied by 3D innovation service and product, Thank you!
This is the 2nd time I ordered from 3D Innovation and I love being able to simply open up a chatbox and complete my order. Advice has always been right on and knowledgeable. Very helpful to have that when I'm multi-tasking
I was skeptical at first because of it being on Facebook & all the scams that are on there, but I took the chance & ordered something small. It came in about a week & the wife loved it. The clarity of it was beautiful. I have already ordered 2 more things & plan to order more.
The best unique products on the market. Made my second purchase at Xmas and it was a huge hit! I plan to make many more purchases this year and canโt wait!
Ann Concatelli
Feb 21,2019Love my key chain ! So happy with the quality. I definitely will recommend to my friends and family.