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Acacia Energy offers Texas residents competitive prepaid electricity plans without a credit check, deposit, or long-term commitment. We offer same day service, flexible payment options, and superior customer service.
Reviews 211
Robert Mann
Oct 17,2017Truly appreciate this power company ,I check all you all are the best .Thank you all so much.
HARRY RAY
Oct 17,2017Not a very good service customer service is non existing
Barnett Seymour
Oct 17,2017great but too much cost per kilowatt
Javier Hernandes
Oct 17,2017Awesome company and service
Valerie Turner
Oct 17,2017Better electric rates along with free nights, no long contract, pay what you want and can afford , Best thing ever.
Kristina Simotas
Oct 17,2017I love that's it's so convenient and easy to make payments and they go through almost immediately! Fast service start up and the rates are great.
Diania Ford
Oct 17,2017I AM VERY HAPPY WITH YOU
Sharon Cagnolatti
Oct 17,2017Acacia is the Best
Shannon
Oct 17,2017I have a nothing but good things to say about this company .
Confused
Oct 17,2017I was misinformed about the program I was set up with. Paying nearly $40 a week when I was told the average was $90 a month.. don’t feel like the system is charging correctly. I was gone from home turned off and unplugged everything even the air to see what the average was and it was still about $4 when I was told the daily average is about $3... very unhappy.. also I was told I would get extra credits to my account if I made a payment of $20 or more, now they are telling me it’s $50 and get a 5 credit which don’t add up to the advertising in the Dallas green sheet
Melanie Spears
Oct 17,2017Both representatives that I spoke with were very patient and thorough in the explanation of services and plan options. I also like that I get a text every morning of my usage and balance
BLANCA RAMIREZ
Oct 17,2017I dont know how thr electricity is calculated, im not home all day and the a.c is set at 78 . But i always spend almost the same amount everyday regarless of the activity. ?
Angie Cockrell
Oct 17,2017I was really bothered by the text I received Friday telling me my service was suspended
Briana Derry
Oct 17,2017the plans are not explained clearly by sales reps even they, seem confused. Due to system errors, ive recieved disconnection notices TWICE after paying, this is very unsettling. The chRges are not clearly explained UNLESS u use the app. I enjoy the daily usage texts
Savannah Hickman
Oct 17,2017Great company very very reasonable
Tanisha Dancy
Oct 17,2017Emails are misleading. I receive 2 separate emails every morning. Example: 1 says I will be disconnected and the 2nd one says I have several days left. This happens a lot! Also, I receive a disconnection email the next morning after I've made a payment the previous day. This also happens a lot.
ELANDRA SOLIS
Oct 17,2017When I needed their help they fixed the problem right away
Deontranette Foster
Oct 17,2017I love the fact that I can see my daily usage on a daily basis.
Tracy Ulloa
Oct 17,2017Great no issues at all
Tina Saucedo
Oct 17,2017So far the energy savings are great! I hope they stay this way. Winter is coming so Im trusting the rate per day will go down compared to summer days.