To leave a review you need to be logged in
Acacia Energy offers Texas residents competitive prepaid electricity plans without a credit check, deposit, or long-term commitment. We offer same day service, flexible payment options, and superior customer service.
Reviews 211
Ajhae Mayfield
Mar 12,2018Acacia is the best light company I’ve had they give you credit to your account when your unable to pay your bill. I love it !!
Karen Perez
Mar 10,2018Y'all are awesome..thanks for everything Karen Perez #act ..169509
Janice Clay
Mar 08,2018I have had just the most pleasant experience since I got with acacia I can tell that I will be with this Energy company for a while and I have appreciated everything they have done for me and also would like to thank Jose for helping me out today
Raul Cisneros
Mar 05,2018great company and great customer service! amazing prize for the service too and free nights!! Raul cisneros account #148401
Stephanie Pena
Mar 04,2018Excellent and fast 168523
bre Webster
Mar 02,2018I HATE THIS COMPANY THEY ARE A SCAM THEY TRYING TO TELL ME I USED 60 BUCK IN 2 WEEKS I WOULD NOT GET ANYTHING THUR , YOU WELL BE ON THE PHONE WAITING FOR HOURS THAT FREE NIGHT THING IS A SCAM THEY ARE ALL SCAMER IM CHANGING MY COMANY NOWWW THEY SUCK BUT I HATE IT HATE IT HATE IT SCAMER
Rosalyn washington
Feb 27,2018Great customer service and great price for my money.
Melissa Cortinez
Feb 27,2018I like that you have free energy after 9pm till 5:59am
Riffiale Sony'etta Henry
Feb 25,2018We would like to thank Acacia Energy for their wonderful customer service and willingness to always be of help when we call. Thanks Acacia! Acc# 167736
Florence Wilson
Feb 22,2018I am very please with the costumer service I received this morning through chat. Very understanding and honest representative. I also give 5 star to Alex who help me start my service Monday Feb. 19, 2018. Thank you all keep up the good work.
Tina Hurt (Tinabug)
Feb 20,2018Jack was great
EDWINA WILLIAMS
Feb 20,2018I'm a single 60+ widow lady with Cancer & other health issues & Acacia came to my rescue@ my lowest hour. Thank you for your help and support.
Ariana Green
Feb 18,2018Great customer service!!! Account# 139073
Tisha McDaniel
Feb 16,2018Hello everyone I also read what people post about some things and to be very honest I am very happy with acacia energy. I always have power no outages when ever I need something the customer service is outstanding and always trying to make sure I have all the info I need I received a notice to to terminate service for late payment I knew I had paid my bill but the gentleman was very nice and respectful his name is Ambrosio he explained everything and on the letter it read please disregard if payment has been made. But all I read was termination of service. I have been a satisfied customer of Acadia for several years and I could have switched several times but I like the way I am treated and the kindness they always show me. Thank You Acacia Energy count me as a proud customer.
Courtney Chaney
Feb 16,2018Things have definitely improved with acacia energy been with them a little over a year and I have to say I was not satisfied at first but I definitely am now.. I would definitely recommend this company to anyone needing lights without paying a high deposit.. acct#140830
Latonya
Feb 15,2018The employees are great their always helpful and polite..
Jennifer
Feb 15,2018Thanks for the help Karina.i know pre paid companies get bad reviews but that is because of the representatives they put on the phone talk to us like they just want a pay check like we all don’t have the same mindset. However Thanks to Karina, I realized there are still some great people ready to do a great job. I was not easy to deal with but Karina keep her cool and figured out my problem and for that I leave this Hefty comment for Karina. You need a promotion soon
Candice Brown
Feb 15,2018the times I used most usage was when I was never home. My neighbor was also a customer. we was spending up to 60 dollars a week it is less expensive using a regular paid service. my personal experience prepaid is a hustle.
Carla Griffin
Feb 14,2018I honestly don't understand the lights I want be at home all day everything unplugged except the refrigerator and I'm still being overly charged it's crazy.
[email protected] manape05
Mar 14,2018great service acct #133139