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Acacia Energy offers Texas residents competitive prepaid electricity plans without a credit check, deposit, or long-term commitment. We offer same day service, flexible payment options, and superior customer service.
Reviews 211
Lawrence Hardin
Feb 14,2018Acacia is the most flexible company i've ever had. They even assist those who cant pay at the moment. Loyalty to customers is always a plus. Account #167010
Lisa Ball
Feb 14,2018I have been trying to contact customer service for 2 days now as my usage sky rocketed on Sunday. I did nothing different but went from 3.99 average to over 30.00 in one day????? I chose the option to have them call me back when i waited for over an hour on hold and they call you back alright and then hang up on you. I still don't know why and my balance is really low now. Other than that everything has been great. Please contact me. I need to know what is going on.
V L
Feb 14,2018Great service .
judit
Feb 13,2018Great Company, Highly appreciable Customer Service, Thanks guys!!!
Dominic Crayton
Feb 13,2018I received my credits, but i was told if i pay $30, i get $10 credit, but when i called to pay, i was told i could only get $20 credit when i pay $50.
aquanetta powell
Feb 11,2018I would like to see free weekends included in the packages that you offer along with the free nights.
Albert
Feb 10,2018Helped me when I couldn’t make it to pay in time. My kids were glad!!! Great rate
Barbara Sadler
Feb 10,2018I have been w/ Acacia for over 5 yrs. Plan on being with them forever! It's great rates, customer service is ALWAYS great, eager to help. When I was in a bind they have always helped me out. Love them!!+
Mini5 Minifee
Feb 09,2018I love this company for real when I need help they can help me out they are very easy to deal with and I love more when i do need to call in I get helpful people with a grade A+ in my book.thank you for been the best company I have had .
Lamont Hudson
Feb 09,2018I just love Acacia Energy it very helpful it truly a life safer thank you to Mr Ambrosio help this morning job well done very knowledgeable about the company and cares about my needs will refer my family and friends.....
B Bishop
Feb 09,2018Fast easy connect. No termination fees. Effective autopay. User friendly website for getting everything managed. And Jack, he's amazing.
Aida Morales
Feb 09,2018Awesome company...excellent customer service and great rates!!!
David Madrid
Feb 09,2018I like that we get free nights
Jessica Wade
Feb 08,2018Fast and very respectful customer service.
Diana Sanchez
Feb 07,2018satisfied so far
KEE
Feb 07,2018They were very rude to me about getting my lights on. The refused to call centerpoint until I had to have centerpoint to call them directly. My lights were delayed three days bc of them not calling centerpoint. It also took forever to talk to someone.
Chris McCann
Feb 07,2018Easy to use.....I love it
P Simpson
Feb 07,2018I list 3 stars because I thought the amount I paid would carry me further since I have free nights & weekends. It seems like I’m adding funds weekly.
George Walker
Feb 07,2018I asked to be changed to another utility that had better rates and they did noy change it as of yet.
Renee Bluitt
Feb 14,2018Thanks Tony for all your help setting up my services you were very kind. Liprina