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Most customer friendly car rental company in Perth. With Ace Rent A Car, you can always expect more. We, at Ace, specialise in , small, medium and large Cars, SUVs, Minibuses, Utes and commercial Van rentals. Longer you rent a vehicle, more affordable the price gets. With a large range of fleet, we have all new model cars, suvs, minibuses and vans at your service.
Reviews 357
Jemma
Sep 08,2023I visited Redcliffe branch great eastern highway and was tended too by a man called Steve Smith, who picked me up from a close by mechanic where my vehicle was undergoing some work. When he collected me , he could see that I was very distressed and anxious. I was very much trying not to cry after my car breaking down for the second time in a fortnight, seeing me so distressed He listened attentively and was very understanding to my situation, He took his time with me in an effort to find the right vehicle to suit our family’s needs. And because I was distressed and not able to think clearly. he recognised this also and was patient and caring and kind so that my anxiety and worries subsided and I could think more clearly. In every aspect of his service he went out of his way to make sure my experience was as smooth and simple as possible ,. He also provided me with solutions to my concerns. When I returned the car he went out of his way to ensure that it was a smooth and effortless process once again. In short I had an absolutely terrible day but rather then going home distressed and anxious about my vehicle issues I went home and told my hubby how the kindness of this young man had turned my day around. His genuineness and kindness and the effort he made to do the very best for me was so much more than I ever expected in a car rental business. I would highly recommend Steve Smith at ACE Car Rental Redcliffe Great Eastern Highway. Vehicle problems are expensive and very very stressful but if there could be any silver linings to my experience it would be that I could be blessed enough to have been taken care of by this man. I would like to give him 100 stars if I could , for the outstanding service and care he gave me.
Luan
Sep 08,2023When the car is involved in a collision, the tour guide enthusiastically fills in the information on the form. Good service. Thank you
Simone
Sep 07,2023Reliable, no fuss and accomodating to my needs. Thanks Ace!
MC
Sep 07,2023Good service,up to date car…good value
Neil
Sep 05,2023Hassle free and efficient pickup and drop-off with friendly and helpful staff
Leith
Sep 04,2023Their customer service at pickup of a vehicle, the seamless and streamlined online booking system and confirmation turnaround time. Friendly and knowledgeable staff who communicated their availability should I require any help during the rental period.
William Kirkpatrick
Sep 04,2023The staff were all first class, offering quality customer service, being flexible with changing plans, and most importantly listening. Will always go back and use ACE, as they are literally ACE!
customer
Sep 04,2023Fantastic service. Particularly when we dropped the car at the branch near the airport. Bond was deposited back to my account quickly too.
customerLakshika
Sep 03,2023Picking up and returning the car was done without any difficulty. The prices are very reasonable.
Tracy
Sep 01,2023Was a very easy process. Extended my usage time with no problems at all. Very happy regarding all areas, no hidden dramas. Highly recommend
Blake
Sep 01,2023I rented a car through Ace rentals vic park, hassle free and straightforward. I also needed to extend it several times and it was as simple as a phone call and they were happy to extend for as long as I wanted. Customer service is outstanding!
Alsn
Aug 31,2023Was all too easy and great value
GERONIMO
Aug 31,2023Great customer service and reliable cars
customer
Aug 30,2023We were charged in correctly for petrol. We made a note of exactly how much fuel was in the tank and they tried to argue it with us saying we owed them money for fuel. There was also some sand in the car as we went to the beach and they wanted to charge us for this. Disappointing.
customerRobert Clarke
Aug 29,2023They were very helpful by making sure someone was there for me to collect a car on a Sunday
MERVYN
Aug 26,2023Great price and service. Free immediate trip to airport
AGAM
Aug 25,2023Best rent car company
customer
Aug 24,2023Good service
Sue
Aug 24,2023It was simple and straight forward to choose and book a car from Ace Rent a Car on the web. After comparing the cars offered and the cost with other companies we decided their cars suited our needs. The staff were friendly and helpful and interested in seeing we were satisfied with the car we chose. We would certainly use them again when we travel to WA and if necessary consider using the shuttle service from the airport.
Gowri Suresh
Sep 09,2023The staffs were very friendly and professional. The car was in perfect condition and all dealings were smooth and direct. Will approach them again for sure.