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Kaufen Sie Waschmaschinen, Backöfen und vieles mehr ganz einfach und bequem online. Ausgezeichneter Kundenservice Unsere Kunden sind das Herzstück unserer Arbeit. Deshalb machen wir einfach alles um Ihnen ein unvergleichliches Einkaufserlebnis zu bieten, auch hier auf Facebook. Versprochen! In Großbritannien sind wir bereits mit zahlreichen Preisen ausgezeichnet worden. Auch in Deutschland möchten wir unseren Kunden und Mitarbeitern die gleiche Zufriedenheit bieten. Wir liefern... wenn Sie zuhause sind! Sie brauchen Ihr neues Haushaltsgerät so schnell wie möglich? Wir liefern 6 Tage die Woche, auch samstags! Großartige Auswahl Egal ob Sie Ihre alte Waschmaschine ersetzen möchten oder Ihre neue Küche ausrüsten wollen: Bei uns finden Sie das passende Haushaltsgerät für Ihre Ansprüche und Bedürfnisse.
Reviews 726
Gisela Kuhlmann
Nov 29,2023Ich bin begeistert von den gelieferten Elektrogeräten, von der schnellen Lieferung und dem Kundenservice. Habe die Firma jedem empfohlen, schade, dass es sie nicht mehr gibt!
Victoria Høijord
Oct 25,2023Never had issues with ao pleasure being a signed up customer
HK
Oct 25,2023Terrible Customer Service! Living in a block of flats I always speak with customer services to ensure delivery will be possible. Re-assured multiple times it would not be an issue and now they are refusing delivery, refusing to install and refusing to take my old machine away. The delivery team were incredibly rude and unhelpful. I wish I had never used this company.
Jana Schultheiss
Sep 25,2023Die Waschmaschine funktioniert gut. Ihre Leistung und Effizienz entsprechen meinen Erwartungen.
Becky
Aug 30,2023Tried to change order delivery date, it said I couldn’t do this online and to call, I have no speech so to, there’s no other way to contact them. No response on social media.
Skye Electra
Aug 27,2023I got an iPhone on Ao- Finance plan. All was good at the start payed the 1st 2 months on time. Little did i know “NewDay” had been putting that my account was in arrears and i had to pay more and was adding interest every week. I then contacted a member of AO to be told I couldn’t send the phone back (They had no reason not too!), the phone is still as new and still said no. I them offered to pay a fee to have it sent back, then got told theres nothing they can do so its a no. Currently still trying to send the phone back and getting absolutely no where with them. I 100% wouldn’t recommend this to anyone.
alison
Aug 12,2023Ordered a washing machine and paid for a delivery slot between 12 and 5, my partner took time off work to be home for 11.45 to find that AO had left a voicemail at 10.30 saying that they had tried to deliver and no one was in. Of course no one was in because they were supposed to deliver after 12. Initially they tried to blame us for missing the delivery. I was told the next time they could deliver was 6 days later, yet if I went on their site and tried ordering again it was still offering next day delivery. The only slight positive was that the member of staff I dealt with on the phone was very sympathetic and professional, and processed my refund without any fuss. I ordered a machine from Currys which was delivered within the booked time slot,wish I had gone to them first. I won't be using AO again
Anna Schiffer
Jul 27,2023Das Personal dieses Ladens ist unglaublich hilfsbereit und außergewöhnlich höflich. Eine wunderbare Erfahrung im Kundenservice!
Patrick diekfelder
Jul 27,2023Schönen Guten Abend, habe einen Garantiefall bei der Firma Ao. Leider gibt es die in Deutschland nicht mehr. Aber wie kann ich mich wegen dem Garantiefall bei AO melden. Der Hersteller sagt ich muss mich mit dem Verkäufer in Verbindung setzen. Bitte helft mir.
Frank Trzeszcz
Jul 19,2023LG Kühlschrank gekauft,nach 7 Monaten defekt. AO nimmt sich Nix von an,weil man sich vom Deutschen Markt zurück gezogen hat
Julia Wirth
Jul 17,2023Ich hatte eine großartige Erfahrung mit AO. Vor kurzem habe ich eine Waschmaschine und einen Trockner bei ihnen bestellt, und beide Geräte kamen pünktlich und in einwandfreiem Zustand an. Der Bestellvorgang verlief reibungslos, und ich bin sehr zufrieden mit den Produkten und dem Service, den AO bietet.
Hament Kotadia
Jul 08,2023Don’t buy from this company!! They will bully you when things go wrong?!! I had a freezer delivered by AO. These cowboys sent a technician who didn’t know how to fit an integrated freezer. Ultimately the cowboys were rude disrespectful towards my family and could not fit a simple integrated freezer . Eventually they damaged my property and reluctantly accepted legal liability. They are now refusing to meet costs of the repairs, an estimate provided by an independent trader, which they had requested initially. They are treating me like a beggar and are only prepared to pay half of the costs. AO uk has become a bully and are now blackmailing me that they will not pay for the repairs unless i accept their half offer. They want me to contact Retail RDR who are funded by AO and are corrupt… just look at their reviews as they only side up with their paymaster!!dr
Nicola N
Jun 25,2023Great service. Good price. Friendly and accommodating delivery guy.
Karin Luft
Apr 05,2023Ich war sehr zufrieden mit der schnellen Lieferung und der unkomplizierten Online-Bestellung. Der Kundenservice war sehr freundlich.
lsalibe
Mar 22,2023unreliable unapologetic unprofessional people no one delivered.. called 4 times and 4 times was told I am next lost money as gas engineer booked to install at no point anyone apologised for the none show I had to request the apology they wouldn't offer next day delivery very very unhelpful customer service and logistic manager
Steg K
Mar 07,2023BETRÜGER! Kunden aus Deutschland werden ignoriert! AO ist bald im TV zu sehen!
Nalan Ulgudur
Feb 28,2023Dyson12 slim , I did not say that I used it and was not satisfied. This product is broken. not working. incorrect. Broken product. I do not want to return it. Why do you want me to pay £80 for a defective product? I used 1 time. And not good working. my washing machine and dishwasher are now turned on and both are damaged and scratched. I hope they are working. I regret so much that I bought from you.
shirley
Feb 11,2023Just spoke with Harry at AO. What a lovely guy. Super helpful and extremely polite. One of my items is out of stock but I have been totally reassured by Harry that he will call be back and if the new stock has not arrived he will look for alternatives for me. 5 stars from me.
Alex
Jan 12,2023Appalling service. What has happened to this company? Used to be market leading for service. Order booked and paid for next day delivery. Called at the end of the day and told delivery van broken down - next available date 7 days time!!!
Sven Gansemer
Jan 16,2024Ich kann die ganzen Positiven Bewertungen nicht nachvollziehen. Mir wird die gesetzlich Vorgegebene Gewährleistung verweigert und auf den Hersteller verwiesen. Der Support ist nur noch auf Englisch verfügbar und hat dort auch keine Ahnung von deutschen Gesetzen. Gott sei dank ein unseriöser Händler weniger