I ordered a upper in time for a wild hog hunt. It arrived and I mounted a night sight and tried to zero. The upper wouldn't cycle. After chat with customer service I was advised to sent it back for repair and missed my hunt. Waited for update, sent a chat on 7/12 requesting status and missed my hunt the next weekend. Finally on 7/13 received email from Build Specialist who advised the gas port had not been drilled through. I was shocked that they don't test fire their uppers unless requested by customer at time of purchase. On 7/19 he said he drilled it out some more and test fired it again. Would handle 5.56 loads but not 223. Said he would enlarge it and test fire then ship by "tomorrow ( Wednesday)" and keep me advised. Didn't hear anything Wednesday or Thursday 7/21 so requested refund as I am now concerned about quality and service. Today 7/22 I sent chat and asked about the refund. Was advise I would be contacted by Tier 2 customer service.
The lower build kits were great but some of the parts could have fit better . They were discount build kits though. One kit was missing a takedown pin detent pin, we emailed them and they sent me one so all was good.
Ryan was completely thorough and helped expedite my order. Received my upper in 3 days.
I love ar15 discounts they have a wonderful selection of build parts and the items I ordered came exactly as detailed.
I think the prices are very adequate
Delivered on time, right product, everything seems great! Thanks!
Great prices and fast delivery.
Good prices. Fast service and delivery. Great selection. Overall great buying experience.
AR15 Discounts is my new go to spot to order parts. Almost everything is discounted already, and the shipping is free and super fast. I will be shopping here again.
Fast response, also carry products other sites do not have.
My purchases were of great value and delivered well packaged on time if not ahead of time.
Everything from the purchase process, to the product, to the customer service has been nothing short of magnificent ever since I started doing business here. Their products have been great, and ANY time I have a question or concern, the customer service is TOP notch. Things like that mean alot today. Life long returning customer here.
Great prices and they shipped it out fast. Absolutely nothing to complain about. Plus my order came with a sticker.
Awesomeness
The shopping experience, from just looking at products to buying products to having everything shipped to the house, was great! Evrything shipped in a timely fashion, they even threw in a discount code for the next order and some stickers! To top it off the packing slip had a thank you note on it. (Btw thanks eric!) Any time i need parts for my next ar build i will definitely be buying from them again!
Very decent prices and some of the quicker shipping Vs. other sites.
I ordered two Magpul magazines and was given a 10% code to use when ordering as I was a first time buyer. I tried the code and it didn't work so I used the chat line and talked to a very polite young lady. She gave me a new code to use and I tried it. It didn't work either but as the young lady stayed with me I discovered that it was my error causing the code to not be accepted. Again, it was my mistake and I did finally get my discount. I was very pleased with the patience given by the customer support. I received my items quickly and they arrived as described. Bottom line, excellent service and very fast shipping. I will do business again if I need to do so. Thanks, AR15 Discounts.
UPDATE: They didn't change they way they shipped the new barrel and won't respond to me. Won't respond, deleted comments then pretended like they didn't. Trash customer service. If you want damaged/and dirty parts buy from these people.
This is my first time ordering from AR15Discounts and I am extremely pleased with the experience. They have an awesome selection, terrific prices, and did a great job getting my order out quickly and hassle free. Everything arrived in perfect condition and was packaged VERY well. They obviously took the time to show how much they care about their customers. Thank you again!
Jay
Jul 24,2022Great prices. Fast shipping. Broad selection of quality parts.