Automatic Door and Hardware is a third generation family business. Beginning with our Grandfather, who was one of the first Besam automatic door distributors, both our family and business has grown. Today our company is proud to offer our own line of commercial doors and hardware.
Quick response that is helpful and informative. Great service!
Must be two guys working out of their Mom's garage. It took 7 business days for them to ship. No phone number listed on their web site, only an email address. Very poor service. If you need a part in a hurry, look somewhere else.
Excellent customer service will definitely order again.
I sent an email over asking what I needed and within 5 mins they had answered me with exactly what I needed.
William was great to work with because we didnt havea clue of what we needed and after many emails he has set us up for what we needed. Great company to work with and highly recomend them for your door needs
The customer service representative helped me select the correct hardware for my door.
Current product was discontinued so I asked for alternate. Received immediate response. Grateful for support and customer service. Its great to have a "human" understanding and response. Thank you
Thank you for offering 5% discount and free shipping. Easy purchase via your website
no customer service
Easy to navigate website and pricing was competitive
it would have been nice to talk to a customer service rep but when I emailed them they responded very quickly, and then I asked another question via email and he responded back very quickly once again. There was no hidden charges the price was very fair, shipping costs were very reasonable also. And even though it was towards the end of the day I received confirmation that my part shipped on the same day.
Easy and accurate access of the website
Best prices for Autoslide products when they offer the 5% discount with code. I've compared everywhere.
Great prices and website
Great site and discount
I had to place the order 4 times. It kept getting lost until I entered a password to register. Password was not a required field but they won't process order without it apparently. This probably means I will now be considered a registered member and I will get tons of spam. I opted for no news. We'll see.
Great website but product arrived loose from it's packaging and with parts missing. Items showed effects from being loose and I was very disappointed with the sloppy way they were packed. Offered to credit me with $5.00 for missing parts, but still have not received the credit.
excellent customer service!
Great price and service
Adrian
Jan 30,2019Easy to find exactly what I needed.