Automatic Door and Hardware is a third generation family business. Beginning with our Grandfather, who was one of the first Besam automatic door distributors, both our family and business has grown. Today our company is proud to offer our own line of commercial doors and hardware.
Great website, Great selection.
Great company to work with. Even though I ordered wrong size, they responded immediately and let me return the wrong pieces. Iād order from them again for sure.
Not sure if I ordered correct operator or not? Check out was a hassle, kept telling me I had errors but I could not find the error? Received a promo code to save 10% but there was no place to enter the code?
Found what I needed quickly. Easy ordering
I use a power wheelchair. Hopefully the door closer I ordered will close my homes storm door after I pass through......Automatic Door and Hardware was the only place I was able to find the item that I feel will work for me.
I shared a bad rating, based on my own error in web based ordering. They reached out to see how they could improve my experience.
Found a hard to find item on the website quite easily, a clear silicone washer. Ordered 10, the smallest amount available. Price was $25+. The amount was exorbitant, but I needed the item and couldn't find it anywhere else. Delivery was prompt and the item was exactly what I needed. The only way I can justify the price is had I not done the job myself I would have paid a plumber or handyman much more than it ultimately cost me. I understand the reason for the huge mark-up on the item, nonetheless it's hard to accept.
Door closer It broken down in 8 years.
Needed a door threshold asap. Got it next day no hassle good price
Easy order process. Hope parts come quickly!
Product was good quality and shipping was quick.
Product is high quality (door hinges). Delivery was excellent. Biggest challenge was making a selection. Door hinges are door hinges - right? No. Lots to decide. I think that the website could have been a bit more helpful. Plenty of hinge info, bit not so much on which hinges best fit a particular door install - in my case a cedar screen/glass door weighing about 40 lbs. Once selection was made, though, all went well.
You cancelled my order. Never even calked or emailed that there was an issue with order. All i get is tons of emails from you every day.
Amazingly rapid delivery of my window!
Ordered a door stop that bolts to top of the door. Within the second week of having it a plate that holds the piece to the door frame broke. I emailed the customer support email TWICE in two different weeks and never received a response. I did not want a return, I just wanted a new plate. Update: The response given by the company is completely false. NO responses were sent to my emails and it is a little hard to see or know something has been installed wrong when you haven't seen the installation nor spoke with anyone about it. To note, the install was done by a maintenance professional with 20+ years as a maintenance director. It was not installed wrong. It is very simple to do.
Delivered on time in good condition
The part was shipped and received quickly and the part was exactly what we needed. Super easy.
GREAT CUSTOMER SERVICE I WOULD RECOMMEND THIS COMPANY TO ANYONE
Good experience and prompt delivery. Thanks!
Barbara Armacost
Nov 03,2017Had exactly what I wanted at a great price and shipped it fast.