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Reviews 139
Mohammed Nadeem
Jun 05,2024Very impressive, heard horror stories about warranty companies but this one actually is understanding and helpful. Definitely recommend.
Tom Rogers
May 06,2024DO NOT WASTE YOUR MONEY - they very rarely pay out for any claim and will state everything is "wear and tear" and therefore not covered, or find some other excuse. I have had two warranties from this company - the first time, I was naive enough to pay £500 for a 3 x year warranty on a car I was told at purchase could be transferable to a future car I bought within that time. The policy suggested that but is so ambiguously and badly written that they then claimed it was not transferable - except in the case of death! I tried to make around 4 x claims on items which are explicitly stated as being covered on the Gold warranty - but each time they claimed it was "wear and tear" and therefore not covered - even for a starter motor, or made some other excuse. After 3 x years of dealing with them I have no confidence in them whatsoever, they are ABYSMAL!!!
Martin
Apr 26,2024Recently bought a car from Auto select in bedford , the car came with gold warranty through auto select warranties. After owning the car 3 week the car couldnt reach operating temperature and i got it looked at an Audi garage . They told me the thermostat was sticking open and while the wer working on the car they notcied a failing engine mount , i contacted the warranty company and told them that ive had it looked at . When i came to claiming for the parts and labour they have rejected the claim even tho the claim limit was £1500 . They expected me to have my car off the road untill they accepted the claim but i need my car for work . Im disgusted that I’ve spent over £10000 on a car with warranty and its had faults within 3 weeks and they wont even pay back the parts n labour for the repairs . I wouldnt be buying a car from ther and i wouldn’t recommend thier warranty company as they just reject claims because you get your car fixed without waiting for the claim to be approved.
Adam
Apr 20,2024My car came with a 6 month warranty. Had to make a claim on my turbo which was paid out!
Customer
Mar 28,2024Dealing with Auto Select Warranties has been an absolute nightmare from start to finish. I purchased their warranty plan with the expectation of peace of mind, but instead, I was met with endless frustration and disappointment. This company seems to go out of its way to avoid fulfilling their obligations and making excuses to reject legitimate claims. Save yourself the headache and look elsewhere for warranty coverage. There are plenty of reputable companies out there that value their customers and stand behind their promises.
Luke
Mar 20,2024Brought my car from auto select Bradford it come with auto warranty within four months the prop chart the tracks our box set out a warranty company picked a vehicle up that's fixing it the garage I sent it to what said closed permanently qrs limited what's not limited company broke my engine and all auto select warranties did was telling me our data tow truck to pick my vehicle up as it's a crack in the engine block so when I run auto select Bradford to tell them this they then contacted auto select warranties next thing you know I'll get an email put in a new energy in it took five months with no curse he can't or no whereabouts or where my truck was getting fixed every time I spoke them they kept given me different answers and when I got it back there was a was a problem with the transfer box still and they told me even though my warranty is running out I still get warranty on the parts and labour as they come with a guarantee I've got the vehicle back in January and I'm still waiting for the paperwork for the engine and they're telling me to contact the garage that has closed down and they have not supplied me if any phone number or contact any information at all and told me there's nothing they can do as the engine was fitted by q r s limited and amount of fit by src and there's about 10 miles difference in these places basically what I've done is try to fix a broken vehicle and break it even more and give it back to me broken vehicle and when you ring me garages they just say you need to talk to auto select warranties and when you do call them you get through to the receptionist and he says everyone's in the meeting and when you email them no one signs but their name so you don't know who you're talking to and have got through to people they have not been any help because I just reading from a script so if you ever get through to people let you know Maria no help Ian incredibly rude Dave reads off a script like a robot why can't say if you're buying a car and that will for you to a select warranties just say no old rather have the plague
Bilql Okan
Feb 27,2024Absolutely terrible company Customer service don’t have a clue about that job Managers always in meetings can’t speak to you Supervisors God knows where is not taking any action Very rude stuff and customer service Absolutely terrible, do not waste your time and money
Colin Gow
Jan 23,2024This company is very bad to work with I am a customer and for the amount of faults with a vehicle I bought and this was the company that I was to contact Go get a quote at a local garage Go get a diagnosis test done and pay up front Then take my car back home for you to decide if you will repair it lol what a company If you have plenty of cash and don’t mind putting it in the bin then just give this company it they will take it for nothing
accounts razamotorsltd
Jan 02,2024Simply the best
Kam
Dec 19,2023Very happy with the service. Great price on my warranty from a dealership in Watford. Great peace of mind
Haris Ahmed
Dec 18,2023James was easy to deal with, dealt with the claim and they paid out directly to me within a few days. Would have gave them 5 if they pay on the day.
Kashar Carpets
Dec 16,2023Great company to have my warranty with. Really responsive and polite. Would recommend to anybody.
Micheal
Dec 15,2023Very pleased with the manner my warranty was dealt with, car was fixed within 4 days. Friendly staff over the phone and in person would definitely recommend.
enigma Mar
Dec 07,2023Daniel made my claim so easy, he talked to me through the process and once I sent in my diagnostic report he took care of the rest.
Dave Mike jones
Dec 07,2023Purchased my car from a dealer that uses this warranty company. Had to make a claim in the last few days before it expired. I couldn’t get the car booked in until after the expiry date, as I made them aware they gave me good grace for 7 days and managed to get the car repaired and paid.
Lewis Stead
Nov 17,2023Avoid at all costs, rear differential failed in my car and they claimed everything came down to wear and tear even tho multiple garages and technicians told us that it’s not wear and tear it just failed. Try their hardest not to pay out, save the hassle and money and don’t bother.
Stewart Catterson
Nov 06,2023Bought a car in July 2023 which came with 3 Months Warranty from Auto Select, warranty looked good on paper until I came to make a claim. In August 2023 I had a service performed and investigation into an error coded which was that the engine coolant temperature was too low, a thermostat stuck open. I had the garage quote for the repair as per Auto Select's requirement and provided them the quote which was £153.87 + VAT for the part and 2 hours labour at £98.00, total claim £380.64. Auto Select agreed that the part was under warranty and they agreed to pay me the sum of £178.10 which included the part, VAT and Labour. When I questioned how they cam to this figure, they claimed they could get the part for £94.25 +VAT, I then asked where they acquired that quote from and I then called the same garage where I was quoted £184.67 including VAT for the part, which is more than they were willing to pay me for the part and labour including VAT. The price they approved included labour at £50 per hour, I am unable to find any garage in my area with labour rates under £80 per hour. Auto Select agreed that the failed part was covered under their warranty plan, however the price they were willing to pay does not even cover the cost of the part. I contacted Auto Select and requested that they provide details of a garage I can take the car to which will repair the car for £178.10 including VAT. I was told that they can't recommend garages, it is my choice.
Robert Watt
Nov 03,2023DO NOT USE THIS COMPANY. THEY ARE NOT HELPFUL AND ONLY WANT YOUR MONEY WHEN YOU TAKE OUT A POLICY WITH THEM. YOU HAVE BEEN WARNED!!! USE ANOTHER COMPANY AND ALWAYS READ THE REVIEWS BEFORE BUYING. I WAS CONNED, DON'T LET IT HAPPEN TO YOU.
Moon Moon
Oct 30,2023Simple and straight forward claims process.
suite 6 three gables cornerhall , hp39hn, hemel hempstead, GB
http://www.autoselectwarranties.co.uk
Bianca Iordache
Jun 13,2024My experience with AutoSelect Warranties was an absolute nightmare from start to finish. They don’t pay for anything they promise in their contracts. When my car started having engine problems, they flat-out refused to cover any costs, not even the diagnostics. Their customer service is atrocious, filled with rude and patronizing staff who seem to take pleasure in being unhelpful. Ian, in particular, was beyond unprofessional. He was belittling, aggressive, and made me feel completely humiliated for even asking for the service I paid for. His behavior was discriminatory and utterly disgraceful. I was shocked by the blatant disrespect and lack of basic courtesy. The entire ordeal was frustrating and demeaning. They are a complete scam, preying on customers with false promises and no intention of delivering on their end. Do yourself a favor and stay far away from AutoSelect Warranties. Save your money and avoid the stress and disappointment. This company is a total fraud and should be shut down.