To leave a review you need to be logged in
Reviews 139
Musa Rathore
Sep 18,2023Purchased a used vehicle from Royal in Bedford. Came with a 12 months warranty part of the deal, being sceptical initially but had to use it. Paid out and was all good!
Consumer
Sep 02,2023The customer service was good and the fella I spoke to on the phone, abdi was helpful
Consumer
Sep 01,2023Great service 5* Great customer service
HAMID Q
Sep 01,2023Had a egr replacement on my fiesta which was approved and repaired by these people
Rabz
Aug 31,2023Recovered my vehicle and replaced the turbo within 3 days. Good service
James Matthews
Aug 30,2023Was quite worried about my fault on the car after only owning it for 4 months , I rang auto select who asked me to get a diagnostic and after that they dealt with the garage directly . Put my mind at ease, very polite lady called Sarah (thank you ) and everything was rectified in 2 days. Will certainly recommend so a big thank you from myself
Kamran
Aug 30,2023Thank you for your help and quick service with my DPF problem.
Raja Muhammed Asfand Yar
Aug 21,2023Good price and good service. Always have a pleasant!
Daniel
Aug 10,2023I followed their wording, instruction and message to a T. I took the car in to a VAT-registered company, diagnosed it, IT WAS COVERED, but flatly used some cock and bull story to avoid paying out and even so much as paying out on the small cost to diagnose. This company, once a review is written, makes up their own "positive" spins and pretends to be clients with 5-star reviews. I will tell anyone this, AVOID, AVOID, AVOID! Save your money.
Darren Wright
Aug 07,2023Had my Mercedes 2weeks shocker and top mount failed. car was not roadworthy took to local garage they put the claim in and guess what …… YEP THATS RIGHT AUTOSELECT THEY REJECTED THE CLAIM but luckily the garage I got the car from paid me back the £359 I had to pay DISGUSTING COMPANY 🖕🖕🖕
joe whittle
Jul 31,2023Horrific, emotionally damaging and financially ruining experience - Megacarshop Peterbough use this company as their chosen warranty on all cars. I purchased a car from them back in feburary and the gearbox went less than a month afterwards, not only did the dealership ignore me for weeks but when I finally managed to get through they chose this warranty company to repair the car which has now taken nearly 4 months to resolve, the mechanics they chose seem completely incompetent and couldn't even find the faults I reported first time round even though I was explicitly clear about what the faults were and how they occurred. They told me week after week that the car would be ready and every single week it wasn't - this went on for 5 weeks and after the car was finally ready to be fixed they claim to only cover £1000 worth of the repairs whereas on the dealership site they claim you get up to the aggregate value of the vehicle. I believe they lie and run a scheme to make money from people knowing they can wait people out without consequence. Due to their bad management, horrific organisational ability and horrific choice of garages they have set me back thousands and thousands of pounds in travel costs just to keep my life afloat and put my job at risk. Ignore everything it says on their site, they do not care and do not provide a good service. They are here to steal your money, as I write this the car is still not fixed and they have expected me to pay for most of it. I strongly believe and have been advised by the citizens advice service that they have broken multiple terms and conditions. To be very very clear - I would explicitly avoid Megacarshop Peterborough AND if you see "Autoselect Warranties" advetised anywhere you avoid it and run, go for a reputable dealership and a manufacturer warranty if you absolutely have to.
MCK Building & maintenance
Jul 24,2023If I could give a lower star for this then I would, just called for the first time and spoke to a guy called (Abdi) wasn’t even interested in talking to me wanted me off the phone no friendliness or information at all just take it to a garage get a diagnosis and send it to them.., really? Never had someone more unhelpful in my life, I’d complain but it sounds like no one at this company cares at all, never again will I take one of these lane policies out!!
PR
Jul 05,2023absolute shysters - get told one thing on the phone and then refuse to payout - hide behind "ambiguous wording" in cover detail - which is open to interpretation . they cant even spell words properly on their cover documentation not worth paper its written on
Vladut - Cristian Matei
Jun 16,2023Poor company, they are cover what they want. I am very dissapointed. Just stay away from them. They rejected wheel bearing, coil spring, flywheel & clutch kit. I do not recommend.
Akhlaq Habib
Jun 10,2023Great service arrange everything for you hassle free would highly recommend
John
Jun 09,2023They make you have an accident before they will pay out. Dangerous company. A full story to protect everyone. The scam company will cite the policy exception "does not cover worn parts" to force you to drive the vehicle untill the part fails. Being a responsible owner and repairing the failed component 1 minute before it causes you to veer off the road and crash will be denied as "we do not cover worn parts".
Jason Killroy
Jun 05,2023Easy claims process and fast payout. Needed 2 injectors. Warranty only covered 1. Is clear in the book so was happy overall. Something is better than nothing! Staff are very polite. Had a nice chat with Faye. Warranties are all the same. What you see is what you get. Dont expect everything to be covered.
nick g
Apr 25,2023I found the customer-service "passive-aggressive". I've discovered there is a lot that the Silver Warranty small print does not cover! Including the fact that having taken my car to a UK VAT registered garage, Auto Select wont match the cost of a reputable part supplier & use the rates of an unreliable cheap supplier that my garage have had terrible past experience with. Plus ASW re-imburse according to their own labour rates that are 20% under the standard rate in the area I live.
Arshad Mahmood
Mar 27,2023I’ve dealt with a few warranty companies in my time of purchasing vehicles, however having dealt with AutoSelect Warranties, I have been astonished by the customer service and the can do attitude getting my vehicle repaired nothing was too much for them.
suite 6 three gables cornerhall , hp39hn, hemel hempstead, GB
http://www.autoselectwarranties.co.uk
Short Changed
Oct 03,2023If you have too much money just give it to this company and they will happily give nothing in return. Despite my claim being for a safety related issue.even though they agreed that the part needed replacing the garage had worded their report incorrectly and the part isn’t faulty enough yet to warrant a claim. I’m sure that there are more reputable and honest companies out there so choose one of them. I’m sure the next 5/6 reviews are going to be 5 star 😉