Barker and Stonehouse is the UK's largest independent, family-run furniture retailer, bringing you the finest in quality, style and value since 1946.
Bought a snuggler sofa (bargain end of line). Great help from Chrissie in the Leeds store. Delivery was delayed by one day but the communication was around that was good.
had a delivery this morning from John & Jason K from Blaydon, really nice guys, on time very courteous and helpful, great service.
Excellent service very friendly prompt, 3rd time with company.
Excellent Service from Jon & Stephen C! Jon and Stephen C from Middlesbrough delivered my couch today, and I couldn’t be happier with their service. They were professional, friendly, and efficient, making the whole process smooth and stress-free. They handled everything with care and made sure the couch was exactly where I wanted it before leaving. Fantastic delivery team—thank you both! Highly recommend!
Pete & Simon were excellent. Listened to instruction about access from rear of property. Quick and professional delivery.
Felt free to browse without an overly eager sales person interrupting. Once we found some things we were interested in we asked for assistance and Paul Dacre leapt into action. Explained everything, checked for different variants, and availability, then once we’d made up our mind the ordering process was extremely simple, and within 30 minutes of leaving the shop customer service contacted us to arrange delivery. Couldn’t ask for better service.
Hayley attentive and responsive and not at all pushy - excellent customer service. Thank you
Our first visit to Barker and Stonehouse, but certainly not our last. Chiana reserved and item for us, checked it over and took the time to display it perfectly. With exemplary staff like this, the service is excellent and we would certainly recommend and visit.
John & Jason K were great. Fast and efficient. Very accommodating. Brought into house, unpacked and setup large sofa. Then took all packaging with them. Safe and tidy. Friendly.
Colin R/Deans. Middlesborough did a fantastic job putting together our sofas
Prompt delivery and very friendly . Peter and Lee went above and beyond
We had been liaising with Chiana via e-mail since our first store visit a few weeks ago and then met with her. She has been very friendly, knowledgeable and helpful and we're very happy yo place an order.
Great sofa, communication about delivery was easy and the lads Thomas and Kevin who delivered were great. 5 star all round.
What an excellent company! I ordered incorrect size chair and Emmie was extremely helpful and arranged collection and replacement with correct item… I can’t thank her enough for helping me in what could have been a very expensive mistake on my part
We visited the Barker and Stonehouse Outlet at the metrocentre, and from the moment we came through the doors the staff could not have been more friendly and attentive. There was exceptional service from Steven: he was very easy to talk to, incredibly knowledgeable about all the items we looked at, and was great with our little boy (even helping us carry the pram up the stairs).
Great service as always, delivery guys Thomas and Kevin brilliant!!! Thank you!! Happy customer yet again!
Paul Y and Cooky recently delivered our furniture, they were very friendly and professional. They efficiently and safely delivered our goods and ensured they were in perfect order before leaving.
Great sofa and Ady & Luke did a great job installing it for me.
We visited Barker and Stonehouse in Guildford, ordering 2 sofas and a chair. We were helped by Fatma Webb, she is great ... knowledgeable, not pushy at all and a lovely human being. Thanks Fatma!
Alistair Mackay
Feb 10,2025Perfect friendly service from Marty and Ish