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Barker and Stonehouse is the UK's largest independent, family-run furniture retailer, bringing you the finest in quality, style and value since 1946.
Reviews 729
Lucy
Feb 08,2025Matt P and Adrian very good.
Georgina Knights
Feb 08,2025Tommy and Neil M. delivered and constructed our new sofa. They were professional, speedy and the furniture looks great.
Richard G
Feb 08,2025Excellent service from Matt & Adrian, thank you.
Mrs Carole Hannon
Feb 08,2025Christina Bridgewood, the sales consultant in fenwick newcastle, was very friendly and helpful .
Sylvia King
Feb 08,2025Everyone was helpful in store and delivery was prompt and well organised. Peter & Simon who delivered the furniture were polite and efficient. Furniture was as expected and we are delighted with our purchases.
Roger Stephenson
Feb 08,2025Just had a delivery from Marty and Ish. Turned up in the allotted window and communicated well. Very polite and helpful. Unboxed everything and took away all the packaging. Great stuff and unusual to say that these days!!!
Hannah
Feb 08,2025Paul Y & Jake were brilliant at delivering, thank you for being so quick, friendly and efficient! The customer service via email on the other hand is terrible and I’d recommend just walking into store to actually get a proper answer off someone instead of waiting months and months for help.
Maureen Scatchard
Feb 08,2025Knowledgeable and pleasant help. Felt comfortable with the transaction.
Lisa
Feb 08,2025Peter & Lee (Blaydon ) delivered a sofa for my mother, they did a fantastic job getting the sofa through some difficult hallways and doors , both were super friendly and very professional. . Would definitely recommend their service . Well done !
Sam Ireland
Feb 08,2025Absolutely beautiful table, good quality at a great price. Looks fantastic and modern. The delivery guys Thomas and Billy were so friendly and very professional.
Frank
Feb 08,2025I acknowledge good over poor. The delivery crew of Peter and Lee brought our new three piece suite and they were exemplary. Their manner was friendly and their undertaking of delivery was open, inspiring to watch and done expertly well. Definitely a 10/10.
Kelly
Feb 08,2025Staff were extremely helpful and friendly Especially Simon Gledhill at the Leeds store couldn’t have asked for a better service We are over the moon and would definitely recommend
Jackie B
Feb 08,2025Michael H and Dave A delivered my sofa today. So kind and helpful and really friendly. Made sure I was 100% happy with everything before leaving and removed all the rubbish
Consumer
Feb 08,2025I ordered a little folks bed through Barker and Stonehouse. I waited four months for delivery. The bed frame arrived with multiple areas of damage and was significantly below the standard I would expect for a Barker and Stonehouse and affiliated product. There were multiple areas of chipped paint and a 5p size dent on one of the legs. The desk design is not fit for purpose as a study desk. The fixings of the shelves and legs leave dips in the desk surface meaning you can reliably sit and write at the desk. I purchased the high bed mattress that comes with the bed it actually measures 16-17cm in depth and I felt the few centimetres of guard rail left is not high enough to maintain my daughter’s safety in the bed. When I raised my concerns I was copied into correspondence from the supplier reassuring me I was wrong rather than direct communication from the Barker and Stonehouse team. They did arrange to collect the mattress and sent out some paint to repair the damage but the level of service left me feeling disappointed with my purchase.
TF
Feb 08,2025Great delivery by Matt P and Adrian, who assembled a heavy coffee table for me in a few minutes and put it into position, tidied away packaging, fantastic job
Jude Stone
Feb 07,2025Just received our new recliner chair and stool. The delivery slot was confirmed the day before and I got a phone call to say they were running early and to ask if it was convenient. The two Paul’s who delivered to us were professional, friendly and careful. A very positive experience.
Ed Rivis
Feb 07,2025Thomas & Kevin were very professional. Good communication prior to delivery, arrived on time, and were careful bringing the furniture into my home. They quickly assembled the furniture and took away all the packaging. Excellent, thanks. As for the furniture - love it! High quality, really well made. Looks great in-situ.
Chris Price
Feb 07,2025Just had bed delivered by Marty and Ish, very helpful and professional members of the B&S team. Nothing was too much trouble for them and really polite.
Alice B
Feb 07,2025Peter and Lee are a credit to the team. They were very polite and helpful when delivering 3 pieces of furniture to my new build property. Please pass on my thanks.
Haydock Park Road, Teesside Retail Park, TS17 7BG, Stockton on Tees, GB
https://www.barkerandstonehouse.co.uk
John Pickering
Feb 08,2025Brilliant service Jake and Paul excellent đź‘Ť