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Barker and Stonehouse is the UK's largest independent, family-run furniture retailer, bringing you the finest in quality, style and value since 1946.
Reviews 729
Susan Kopec
Feb 06,2025Thomas and Kevin were brilliant they made sure we were happy with their service today. Very polite and experienced in customer care and what is important. They solved our issue and we are very happy with the outcome
Joy
Feb 06,2025We had a great experience with Barker and Stonehouse ordering and receiving our sofa. Our sales advisor Simon in the Birstall branch was very helpful and nothing was too much trouble, he gave us great advice around waiting to order until in our space, he was not pushy at all and we greatly appreciated his advice. Once we moved we realised the space was too small for the sofa we planned to get and so he saved us a great deal of pain and money! The delivery guys Michael and Alan were lovely and very considerate of taking muddy shoes off in our house. They were super friendly and did everything to a great standard. We were very happy :) thanks all!
Bonnie
Feb 06,2025Good service from the team in the shop. Arranging delivery of the sofa was straightforward and easy. The delivery team, Matt P and Adrian, were great. They kept me informed of their time of arrival and were very careful getting the sofa in the lounge without damaging anything.
Sharon Ding
Feb 06,2025Thomas and james delivered my table yesterday. Excellent service - friendly and helpful
Peter Collison
Feb 06,2025Went to metrocenter outlet Steven handled all our queries and had amazing customer service would definitely recommend coming and seeing him he was polite did not rush us for sale and helped with advice and even helped lift a bench to see if it would match what I was wanting went above and beyond.
Jackie Elson
Feb 06,2025Thankyou to Thomas and Kevin for delivering my furniture in one piece. I found them to be polite and trustworthy. Thanks Jackie
Dora Colluck
Feb 05,20252 nice lads (Simon and Wojciech), planned how they would manage in a small house and worked well together.
Sarah Cattermole
Feb 05,2025Delivery team Matt P and Adrian were really prompt and helpful. The furniture was delivered to our attic room by then and put together swiftly. Thank you so much Barker and Stonehouse.
Steven Tebay
Feb 05,2025Great service.help with ideas. Most of all friendly! Got just what i wanted.
Sylvia
Feb 05,2025Very positive experience with Rob in the Gateshead store. Delivery communication perfect AND John and Jason, who delivered the furniture from Blaydon, were EXCELLENT; friendly and SO careful. We couldn’t have asked for nicer guys. Thank you 👌😀
Barbara
Feb 05,2025Ste Windsor and Chris Dunnett, were excellent with their clean and efficient way they assembled the Ottoman bed. Very friendly and polite at all times, they also give me a demonstration to safely operate the opening and closing. Sales man was excellent, no pressure for the sale (didn't get his name) also the delivery was informative and on time. I would certainly use Barker and Stonehouse again. Good old fashioned service throughout.
Paul
Feb 05,2025Professional delivery team Michael H and Dave A. Courteous, polite and nothing too much trouble.
Gary Hand
Feb 05,2025Great experience with a set of drawers for an upstairs bedroom. The access is tight but Matt P & Adrian did a get job getting it up there and assembling. Very happy
Raj Nahal
Feb 05,2025Peter and Lee They delivered with huge professionalism. True gentleman. We have bought a lot of furniture over the years from B&S. Just had a very expensive Italian piece delivered by these absolute gentleman. Kindest Regards Mr.Nahal
TJS
Feb 05,2025We visited the Nottingham store to look at some chairs we had seen online. The staff there were very helpful and we ordered two of them. Delivery would be some weeks away and I was pleased I only had to pay a deposit until the week before delivery. The chairs were delivered yesterday and we received prior warning of the time slot and a phone call from the delivery team, Pete and Sully, well in advance of arrival. They were courteous, careful and quick to put the furniture together and reflected the image of the company we had already drawn. All in all an excellent experience.
A_CreativeMind
Feb 05,2025The delivery team which was John and Jason K from the Blaydon depot arrived on time. They were very professional and polite They positioned the sofa in the desired area and installed the feet on my new Chesterfield sofa. Brilliant service from the delivery team. 10 out 10 👌 Thankyou guys
Andrew Johnson
Feb 05,2025The delivery men, Michael and Dave, did a great, swift job of getting our sofas in despite it not being particularly easy access. They also gave advice on best set up option for our environment.
Gordon Murdoch
Feb 05,2025Pete & Simon were excellent in getting our new sofa in our living room they were professional and friendly I would commend them to anyone!
Lauren Kirton
Feb 05,2025I went in store and had a lovely experience with Tracey who got things organised very quickly for me. 10 days later the goods arrived, they look great. Ish and Marty who delivered them were friendly, efficient and just lovely. Great service from start to finish.
Haydock Park Road, Teesside Retail Park, TS17 7BG, Stockton on Tees, GB
https://www.barkerandstonehouse.co.uk
Emma Ryan Yoga
Feb 06,2025Excellent store - such a huge range of lovely furniture to choose from. Fatma Webb, our sales consultant, was great. Helpful, knowledgeable, and made the sofa buying process very easy. Thanks so much!