Great BBQ although there was some damage to the lid handle that I only discovered halfway through the build. I did not contact Outback upon the discovery of the damage but decided to tidy the broken edges as it will make no difference to the operation or function of the handle. If it wasn't for the careless packing I would definitely given them five stars! All in all a very good purchase, roll on summer! 👌
Couldn’t have been easier ordering my bbq. Staff really friendly and really helpful
The delivery was on time as requested, First class service.
seems a decent bit of kit quite a task to put it all together though and instructions not very clear.
BBQ Model Jupiter absolutely brilliant. Delivered on a pallet it was perfectly packed. Assembly and supporting instructions excellent. Such a pleasure to eventually switch on and go for our first BBQ. This was our 2nd Outback, the first model lasted over 12 years. We just wanted a more current model.All boxes ticked.
Brilliant, easy to build , smoke free , highly recommend
Not for the faint hearted. Assembly took me over two hours. This is the second Outback bbq I have purchased. The first one lasted nearly 10 years and was brilliant - just hope that the latest acquisition last as long. So far so good.
The BBQ is of excellent quality and really works well, however, it would very difficult to assemble for two people as one person needed to hold the heavy top section in place whilst the other secured to the base with the screws. Really a three person job and the instructions for assembly could have been clearer.
Very good company and very helpful, I am satisfied with the service I would strongly recommend this to anyone who is thinking of purchasing from them.
Excellent product, The Trooper, had one for 9 years but decided it was time for a new one. Delivery was fast and efficient and assembly is a breeze; just follow the instructions.
Great service and quick delivery
Well described, packaged, delivery and product, all in all a very good ordering experience
Just what we wanted. compact enough for storage but still a good size to cook from. Putting it together needed two people.though.
I was looking for a regulator and hose for my Outback BBQ and found on this website there was one for free. I needed a cover for it too. Bought the cover But the regulator never arrived. After phoning advised that it was website issue, no apology for the disappointment. The cover is good, but dissatisfied with the service.
Good quality bbq
Excellent sturdy well-made BBQ delivered promptly and well packaged with easy to follow assembly guide and usage info.
Never got my delivery on time. Was Monday delivery, waited in all day to be told it will be Tuesday, Tuesday came and went, to be told it will be Wednesday. Disappointed and angry waiting around. Bbq us OK, easy to put together. Feel let down over all.
Initial problem with stock and ETA after ordering, but soon rectified and arrived within the 5 days.
excellent service excellent product.
Frank P
Apr 28,2019I ordered. It came as promised. Perfect.