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Reviews 428
John Jones
Jun 12,2023Simple to order and was delivered as advised without any delays or causes for concern.
Peter Hoare
Jun 12,2023Very easy to order. Plenty of information and arrived quicker than expected. Loving my new BBQ!
Martin Rutherford
Jun 09,2023Product delivered on time and as promised.
don
Jun 08,2023First off the BBQ itself is a great bit of kit, took me an hour plus to assemble on my own, would’ve been easier with two! Very pleased with it. The only poor experience I had was it was delivered by a pallet service and had no idea when it was going to arrive, or what notice I’d be given, which reading the small print seemed like a disaster waiting to happen as if I wasn’t in I’d be charged again for delivery which wasn’t cheap. Strongly worded email to their customer services led to a phone call from them the next morning, I have to say they were great and true to their word, received confirmation of delivery dates and a call from the driver when en route.
Mrs Tom
Jun 07,2023Very prompt delivery of our new bbq. Also ordered a cover which did not arrive with the bbq. This was quickly rectified once I contacted the company and the new cover was delivered a couple of days later.
SurreySnapper
Jun 07,2023Ordering online was easy, the price was competitive, we were kept updated about delivery dates and times and the delivery was on time. Very pleased with the whole experience
Paul Boyce
Jun 07,2023I bought the new Ranger Outback from BBQOutlet and it came on a pallet just as they said and on time . This is a upgrade from my worn out Outback Hunter which gave me years of outdoor cooking the Ranger looks the business as it’s ready to go and should do the same.
Peter
Jun 06,2023Prompt uncomplicated service. What's not to like.
Andrew Simpson
Jun 05,2023Great product and competitive price. Communication could have been better on delivery details but otherwise good.
MPS SUFFOLK
Jun 04,2023Great product!
John Hopkins
Jun 03,2023Well-made product, good price, quick delivery.
Mark Kelly
Jun 02,2023Great company. Good communications, very well packaged bbq. I would highly recommend using this company.
Jimbo
May 30,2023Great service from the team at BBQ Outlet, they went above and very of to get my bbq to me on time. Thank you.
Happy Customer
May 29,2023Excellent service and communication. Great priced BBQ.
Dean Howard
May 29,2023A good company to deal with. We had a few issues with the order but these were rectified and resolved very quickly.
Graeme Middleton
May 28,2023You didn’t have the product and I had to have a refund
Mrs Claire McGinley
May 26,2023Poor experience, eventually rectified but only because they inadvertently sent me details of 11 other customers and knew I had them by the balls. Issues were due to poor comms about delivery scheduling, which I see is a theme. Check your orders carefully and look out for extortionate hidden missed delivery or return charges.
customer
May 26,2023Great delivery and price Outback barbecue is very good. Be warned the barbecue comes in kit form. Mechanical assembly ability needed.
Philip Mayo
Apr 07,2023Website implied item (Outback Jupiter 4 BBQ) was in stock and could be dispatched immediately. This was not the case. When I queried delivery schedule (they had failed to provide any useful information with my order confirmation), I was told they needed to get the item from Outback and that it would be about 3-4 days before I would receive it. I was given the option to cancel the order, no apology was given for misleading information.
Unit 3 Maidenhead Ent Centre, Cordwallis Street, SL6 7BE, MAIDENHEAD, GB
http://bbqoutlet.co.uk
Tony Shoard
Jun 13,2023Fits perfect great service