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Reviews 751
L-A Harris
Mar 11,2023Quick delivery with a pleasant courier. Good quality product at a very reasonable price. We bought 1, then went back for 4 more of the same bench cupboard.
Donna
Mar 10,2023Excellent quality, fast delivery, easy to assemble. Was so pleased that I bought another unit and will definitely use them again and highly recommend.
Ladybird
Mar 06,2023Bed Kings were really professional and helpful. I gave them a wrong phone number due to my error and typo, and they responded immediately, and updated my details. When my order was delayed due to delivery and re-stock of goods, they notified me by email. The key how to deal with any supplier is to be patient as they are suffering in current climate with delays and bureaucracy due to Brexit. People are not even aware what they go through now. We should all be more supportive of small businesses. The item I ordered was the same that was on sale on Wayfair but cheaper - a narrow shoe storage cabinet. Goods do come from the same source, ie China mostly, but that is what it is. I am very happy with my purchase as I paid a bit less and yes, I waited a little bit longer and so what?! No problem there as goods delivered and communication always there. Thank you Bed Kings!
Gillian Maddocks
Mar 04,2023One of the items came damaged but they sorted out for me right away would definitely recommend
Mary McArthur
Mar 04,2023Excellent communication from Bed Kings prior to delivery of the product. Delivery date was exactly as the company advised me it would be. The small cabinet has now been assembled by a kind friend and I am very happy with it. Actually, the quality of it is a lot better than I was anticipating. I will not hesitate to use Bed Kings again if need be and I am happy to recommend this company.
Mr Garry Bickerdike
Mar 03,2023Good quality and great delivery the two guys who brought the bed were fantastic
Michelle
Mar 03,2023A great experience from start to finish, I would highly recommend this company. I ordered 2 wardrobes in January to take advantage of the sales price, although I knew I didn’t want them delivering until the room was decorated and the carpet fitted (I had paid for assembly on delivery). Bed Kings were so understanding, agreeing to delay delivery until late February. A delivery time slot was provided a week before and updated on the day. The two guys who assembled the wardrobes were polite and efficient, and cleared up/removed all the packaging. I would definitely recommend this service. I was extremely pleased with the end product, they look great and the quality is better then expected for flat pack.
Jennifer
Mar 03,2023Don’t over promise and under achieve. We bought from this company because they offered the desk being delivered ready made but they were unable to provide this service. This was important to us as we are old with disabilities and you let us down.
eli
Mar 03,2023easy communication, good quality furniture. delivery in time
Deborah Armstrong
Mar 03,2023Excellent customer service, delivered on time in full drivers very helpful and polite great value for money. Would highly recommend
Norma Ward
Mar 02,2023Two polite young men who assembled the bed very quickly. There is a bolt missing on one of the legs and they said they would call again when in the area. Perhaps this could be a gentle reminder
PAUL MAGUIRE
Mar 02,2023Furniture is excellent delivery was prompt an overall excellent experience would definitely recommend & definitely use them again
michelle bruce
Mar 02,2023Delivered within time frame. The guys done a great job of unpacking and building the furniture, even took all the rubbish with them. Fantastic quality 👌
Greer Owen
Mar 02,2023Good after sales service when I rang for an update. Friendly and polite men who delivered item. Paid for indoor delivery and assembly. Well worth paying the extra, in my experience.
Lynsey Cray
Feb 27,2023*Order left on doorstep *Doors too narrow for space they are designed for- leaving huge gaps *chips in 'wood' and edging peeled away when arrived. *requested refund due to 'quality guarantee' on website and has been refused! I will be taking this further.
Colin Beard
Feb 23,2023Perfect delivery. Email to say when it was arriving and kept in touch all the way. Thank you. Colin B.
customer
Feb 22,2023After a number of assurances that the wardrobe would be assembled on delivery regardless of the time it took and time of delivery, I paid the extra £170 for assembly. However when it arrived on 19th December they said they did not have time to assemble it. As I explained when I placed my order it had to be assembled as I had no space to store the unassembled wardrobe, we had family staying over Christmas so I needed the room for them. However they would not assemble it and my only option was for them to take it back with them. I spoke to a member of staff at Bed Kings on the tekephone who said he would refund the assembly charge but charge us a small restocking fee and refund the price of the wardrobe. However they charged £179.25 which included a £75 failed delivery fee. I have messaged and called and no one from the company has got back to me. As the situation was totally down to them as they had guaranteed that the wardrobe would be assembled and then could not, but they have still charged me £179.25, it was a very upsetting experience. Very poor company and very poor customer service Thank you for your reply, but there was plenty of room to assemble the wardrobe, it's a large room. There were a few bags in the room, which I didn't think needed removing as there was still plenty of room but I did remove them and it took me 2 minutes this 2 minutes did not delay, but the amount of time the fitters took telling us they did not have time to assemble did take longer than this as they said they only had half an hour. I have now had a large wardrobe assembled in the room and there was no issue with space, I have the measurements of the space that was available and photographs. Please state how much space you required, I am sure the space we had met this requirement. Also you did not send any details at all regarding the space required.
Chris Chaplin
Feb 21,2023Ordering was simple, easy to navigate through. Lead process for delivery was exact.
Bubbles
Feb 20,2023Delivery arrived earlier than expected. I had paid for the assembly of the bed. the Two gentlemen that arrived were polite and worked hard to assemble the bed even though their power drill had broken. Great service, thank you
Unit 4B Calderdale Business Park, HX2 8DB, Halifax, GB
https://www.BedKings.co.uk/
Angela Marshall
Mar 14,2023Bedkings took my money over 2 months ago and I still don’t have my desk!! The first attempt the desk was so badly damaged I couldn’t take it, the delivery driver was very embarrassed. I’m still chasing them to try to find out what’s happening. DO NOT USE just appalling how they treat customers.