Delivery was within the allotted time and was kept updated . The delivery men were polite and officiant and would definitely recommend Bedkings. Julia
The guys who delivered my bed were so nice and helpful. It was as a really hot day and they were working in a very small room but remained happy, polite and very professional. I am really pleased with my bed and the guys that delivered and assembled it deserve a medal. I would definitely recommend your company.
Bed and service was five star. Unfortunately they loose one star for their chose of delivery contractors. The delivery assembly service we opted for was way below the standard described on their website. Bed kings did address our concerns and refunded the delivery charges but should really get control of their contractors.
You get what you paid for. Looks good when assembled. Assembly not for the faint hearted,set your stall out and give yourself plenty of time and space. Manufacturing odour lingers for a considerable time. Delivery on time,no problems. All in all good value. Richard
Bed delivered on time with excellent communication of expected arrival time. Bed assembly was well worth the additional cost.
Great service! Took 2 weeks and 1 day from order to receive items. Happy customer and would use again
Would have been 5 stars except the men wouldn’t take the items upstairs even though we requested that as we are in our 80s. Haven’t checked everything yet but what we have looked at appears to be as we expected thank you
Good communication throughout whole purchase process. Easy to navigate website. Easy to contact customer service. Delivery/Assembly team excellent.
We ordered the Lancaster 4 piece bedroom suite and Bedkings kept us fully informed of the progress of our order. The suite arrived 2 weeks from the order date. Construction was very straightforward with instructions that were really clear. Overall we have been very impressed by Bedkings and would recommend to anyone wanting a great value product.
Very pleased with the furniture. Nice colour not to bad to assemble, overall very happy
Fast delivery, good communication and products as described
Delivery was within the time-frame advertised. Bed Kings kept us well informed. The delivery staff were courteous and helpful. The bed was exactly as advertised and immediately worked as described. All in all, this is exactly what we needed, and we are very pleased. The quality seems to be good.
Ordering was easy and straight forward. I was giving a window of delivery days too. Received updates on the my day order would be delivered and received text from delivery driver the time of day. Excellence throughout. My items had to be assembled which was easy following the instructions provided.
I have been messaging all day no response, furniture was delivered damaged in Tuesday and awaiting update on re delivery
Absolutely terrible products, bad customer service and awful refund service. Firstly flat pack instructions were not clear, qaulity of product was not good enough (followed instructions down to a t and the draws don’t line up! The quality of the fixings are awful and don’t pull anything tightly, the carcass feels loose and rickety, really cheap quality furniture that’s not solid,and will fall apart in a few months of being assembled). Then when asked to refund us, they said they wouldn't be able to refund the bedside tables as I had already made them up, but wanted us to dismantle and box them back up to get any refund back on the other 2 products which we hadnt unpacked yet and we had to pay for the products to get delivered back to them costing us another 150 which was not worth it. Really, really think hard before you order from BedKings, would not recommend to my worst enemy. Their products are cheap for a reason and disgusting customer service
Have asked for delivery date 3 times and no response
Excellent service & good quality cupboards
I would highly recommend Bed king!
Excellent service from start to finish, Good prices, good quality.
barbara
Sep 15,2023Great service highly recommended