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Reviews 69
Charlotte
Jan 13,2024Didn’t work when it arrived. But they have refunded.
Barry Johnson
Jan 12,2024Great service and product
Jenny Piercy
Jan 04,2024Very quick from ordering to delivery. Had a few issues getting the two pin plug into the supplied adaptor but then realised I was putting it in upside down. It makes a really good cup of coffee. Would recommend the product and company 😀
Dunfermline
Dec 29,2023Magic !! Works perfectly, easy to clean, sufficient capacity. Induction heat and drive. Well worth it.
AlanP
Dec 25,2023The recipient of this gift is extremely please with the quality of the coffee produced by the BEEM Espresso Perfect!
Charles Sargent
Dec 16,2023Never received the product and when contacted was told it was out of stock. Not happy.
Mr Keith Gatward
Dec 15,2023We first purchased coffee maker and love it. We had a decal issue fault in the unit their instantly offered refund or replacement as we had not owned it. The new one arrived promptly and old one collected with no hassle. Seamless service
Adam HOGARTH
Dec 14,2023Had 3 coffee bean to cup machine in a 12 month period all broke with same problem the steamer stopped working I do not recommend them
Somatic Movement. UK
Dec 06,2023Lovely looking machine , but hard to turn coffee handle as so tight. Lovely coffee but a bit of a faff , time-consuming to clean etc every-time. Also for more than 2 people still use good old Italian coffee on stove with lavaza milk frother
Robert Silverman
Dec 04,2023The product arrived badly packed. On opening there was a part broken. We sent an online message followed up by a telephone call. We were asked to send a photo which we did. There has been no further response.
Peter
Dec 02,2023Great machine, fast delivery, great customer service.
Lois Mason
Nov 28,2023Ordering was simple and flawless. Delivery was on time and packaging was all intact. Not opened the box yet as its a Christmas gift.
Jane Gilbert
Nov 28,2023very speedy delivery.. coffee machine is a gift so cannot comment on the product yet but efficient service
Jeff
Nov 27,2023I have always been doubtful about the potential of domestic espresso machines to serve up drinks that can match the best from independent coffee shops but this machine has exceeded my expectations. Superb shots pretty much straight out of the box with plenty of scope to experiment and fine tune. Well equipped, good build quality, very speedy delivery. Happy to recommend as a very serious contender in a crowded marketplace.
Catherine
Nov 27,2023Excellent samovar. I had never used one before but it was so easy and perfect for the party.
Mrs smith
Nov 19,2023Great machine so far, easy to use and good coffee.
Simon Bessell
Nov 18,2023Fantastic machine customer service were so helpful brilliant deal very well looked after highly recommend
Marcel Zucco Taú
Nov 17,2023Quality machine with lots of bells and whistles for a reasonable price
A F D.
Nov 16,2023Received as I’d expect. Thank you
Lauren Allerton
Mar 05,2024Terrible customer service - no way of offering repairs or replacements within the UK! I discovered the grinding mechanism stopped working 1 day after the 12 month warranty had ended and BEEM refused to do anything about it. After getting advice from Citizens advice UK they said they would attempt to repair the machine if I sent it to Germany but with no promise of repair or replacement and postage was £70!!