We are committed to deliver a service we are proud of, and Better Waste Solutions is all about just that – giving you a better waste solution, for the long term. We are a waste management service, which means we partner with licensed collection companies in the UK who we trust to represent us and deliver what you expect.
Better Waste Solutions offers a range of national business waste services, and if we can’t give you what you need, we probably know someone who can.
I have only given 3 stars as it took a while for our bin to be delivered and starting our rubbish pick up
The customer service was thorough, friendly, professional and on the ball completely.
Excellent Service from the start. Good Prices and service to match
Excellent service, I had a waste problem, they took the details and sorted it within a few hours, brilliant service, not forceful, practical helpful advice. A perfect service 100% Thank you, thank you, thank you
The service and communication has been excellent since the start. We came to Better Waste after having constant issues with another large provider whose customer service & communication was shocking. They failed to collect the bins on a regular basis so we terminated their contract early. Highly recommend Better Waste.
Poor service
Been a pleasure to deal with at every stage. Very accommodating of unique circumstances. Would happily recommend. Many thanks to Lyndsey and Megan 😀
Megan was extremely helpful when explaining the different quotes to me whilst I was looking for a waste provider. She helped tailor a plan to suit mine and the companies needs and has given excellent service since. Would highly recommend.
Very Good service .
A delay with delivery of our bins caused us some headache. However the communication and resolution from customer services was excellent.
Good service
Excellent Customer Service. They maintain regular contact particularly in the early stage to ensure all is going well with contract. We did have issues with our initial supplier but they quickly moved us across to a new supplier without any fuss or additional cost. You may get slightly lower pricing by going direct but being with Better Waste gives you the reassurance that you will have an independent expert who will ensure you get the right level of service you need.
Very nice and helpful customer service!
Having endured a complete nightmare with another waste management company, we decided to sign up to Better Waste Solutions. So far they have been a 100% improvement on the service we had before. They do what they say they are going to do and haven't let us down once. You get through to customer service immediately and they are very helpful. Bins were delivered on time and just what we needed. We may need to review our needs over the next few weeks and again the customer service adviser was very helpful in talking this through because we had been over our weight limit. A faultless service so far and I wouldn't hesitate to recommend them.
Had an issue with one supplier. Better waste were able to switch supplier and provide a service we required.Without hassle to myself. They were in constant communication at all times even when things were taking time. Fully recommend.
From initial contact very helpful very professional
Mr David Coleman
Feb 11,2021Great communication. Friendly and easy to talk to. I’ve had my new bin.