We are committed to deliver a service we are proud of, and Better Waste Solutions is all about just that – giving you a better waste solution, for the long term. We are a waste management service, which means we partner with licensed collection companies in the UK who we trust to represent us and deliver what you expect.
Better Waste Solutions offers a range of national business waste services, and if we can’t give you what you need, we probably know someone who can.
Excellent service so far & very easy to deal with.
excellent service so far . Reply's to emails quickly
Team on the phones were really good and they found the best solution for our business. Been working with them for a while now and they have made making changes simple.
It was and quick setting up an account and getting the bin. Also any queries I made were dealt with straight away. The staff were friendly and helpful
Very quick replies and service to get all the documentation and delivery to the property
They are very responsive and handle problems fast!
Thank you to Scott and Tim, absolute life savers. They were speedy - very effective and so nice
Terrible 3rd party company who lock you into a contract that you can’t get out of.Had missed collections on various occasions and then they have the audacity to charge you extra weight on next collection because it’s the clients responsibility to report missed pick up! Tried to cancel contract after missed collections to be told we have to pay 46% of the outstanding contract, surely the missed collections are a breach of contract. Would never use again and never recommend
simple to set up and arrange, had over-the-phone discussion to clarify the arrangement and waste recycling bins for paper and glass arrived promptly.
Since joining with better waste solutions, the communication has been amazing, the service has been great too!
customer service has been spot on from start to finish, providing the bin collections go just as smoothly i'm onto a winner !
Super easy, friendly and efficient service
What a great company. Naomi was an absolute treasure in helping me set up an account with them. I have used a few over companies over the years and this has been the best I have used. Thank you once again for a great service!
Brilliant customer service, thank you
Don’t turn up the right day and opened the bin and never emptied it and they expect me to pay its aweful service fair enough if they left a message why they never took it
Hello. I thought I would write a review for every bad experience of BetterWaste. The staff are great to deal with, but, I should not even know their names. BetterWaste should simply do what they said they would do - collect the bin every two weeks, no more, no less. I have been credited for a missed collection and also charged for excess weight for the missed collection. I think that this deserves possibly a 5star review for effort by BetterWaste however, it is another 1star review for BetterWaste service for bin collection. The staff are helpful however the service that i am paying for is absolutely dreadful.
It was smooth, good price , and good service by Donna
Team have been friendly, helpful and constructive in finding solutions to provide a long term waste service for a new business park. Highly recommended.
We have been worked with Better Waste Solutions since we started our business at the beginning of this year, their customer service have done brilliant job as I have experienced, especially Dee Durrant, she is a patient, thoughtful and responsible lovely lady, every time solved our problem perfectly. Highly recommend!
Almedina Bakery Ltd
Oct 09,2024Excellent work