We are committed to deliver a service we are proud of, and Better Waste Solutions is all about just that – giving you a better waste solution, for the long term. We are a waste management service, which means we partner with licensed collection companies in the UK who we trust to represent us and deliver what you expect.
Better Waste Solutions offers a range of national business waste services, and if we can’t give you what you need, we probably know someone who can.
Very helpful with set up, and bins delivered on time, and collected as expected
Great company, guided me through exactly what I needed. customer service is excellent. I would highly recommend.
100% would recommend this company. We switched providers and used better waste who found us a fantastic deal on collections and didn't try upsell anything that wasn't required. Although some minor issues with collections (due to location) a quick call or email with adviser Dee Durrand and the matter was fully dealt with. Special mention for Dee who took the time not only to help me out with any issues regarding service but also spending the time to chat to me too, I was able to have a laugh every time I called while she sorted everything for me. The level of customer service has been above and beyond.
Great service
After a call this morning with your colleagues it was lovely speaking with you Sarah Davidson.
Pamela was really committed to getting the right solution for us. We had an arrangement that was not working well for us and Pamela got involved and found a better way!
I first started using Better Waste Solutions last year in a building we manage after having terrible service with another provider. After taking on another, much larger building, there was no question who I was going to contact to help us with our waste collections. The set-up itself is very easy and straightforward which is exactly what I need. Pamela Lawrance was especially helpful, ensuring she sent follow-up emails to ensure the bins were delivered in time (and chasing the supplier if not). There would be no doubt in my mind who I will call for our next waste requirement.
great communication only negative was that we have our collections on friday and tried to arrange a collection on thursday before we close for christmas but the company are only in area on friday and there was no flexibility.
Really helpful sorting out my Christmas collections when we are closed and booking an extra one. Great customer service, thanks
Phenomenal customer service! From the first point of contact, this has been a breath of fresh air. Responsive, easy to reach, and great pricing. Highly recommend!
Had a problem today, but they were quick to resolve it.
Great service! ben checking if we have received our bin, very friendly
Helpful staff, made sure everything went as planned and followed up to check on progress.
Friendly helpful service We are a new customer to Better waste and so far our experience has been fantastic, our first point of contact with Robbie was great he answered all of our questions and had us up and running quickly. Bins were delivered within a few days with a friendly follow up call from Pamela in customer services.
Pamela in customer services has been very helpful in finding a better solution to our requirments.
Brilliant service! Tailored to our needs, everything arranged promptly, no hidden fees.
Excellent helpful staff. Friendly and good knowledge.
The help that Donna provided for me
After waiting 3 weeks for a competitor to set up a waste collection service for us, I contacted Better Waste Solutions, after the first phone call, the contract had been signed and my account set up in less than an hour with the first collection arranged for a week later. Absolutely brilliant customer service, can't fault them at all! Highly recommend
Kevin Rigby
Jan 10,2023Everything was made very clear, with constructive advice towards our requirements. Would recommend to others