I ordered the crystal heart pendant and was totally disappointed in it. In person, you could hardly see the image. It looked like a clear crystal hanging on your neck. No one would know there was an image unless you told them and they came right up to it and held it in the light just right to see it. Though I was really disappointed in the crystal, customer service did everything possible to make me happy. In the end, I got a full refund.
I bought it for my mom and she loves it thanks
I was pleased with the quality of my pieces and the likeness from my photo sent
Your items always turn out so nice and your customer service is one of a kind!!
This was a present for my inlaws 75th anniversary. They did not need anything more in their home. But, they were thrilled to have this small but powerful reminder of their anniversary with a picture when they were very young.
Pro: Easy to set-up, order. Quality product Con: the etched product (at least in my case) was very difficult to see without a light under the block itself. I think 3D Laser Gifts could be more forthcoming and show samples of what the end-product looks like without a light and with a light. I was disappointed until I went back and purchased the light source.
The customer service, ordering, delivery and product quality is phenomenal! Very special gifts for anyone
Everything is realistic..fast shipping and so many things to choose from.
Very well made and looks great considering the picture wasnt the best quality. I will order again in the future. It arrived pretty quick even though it was right before Christmas.
First, this company has great customer service. That is very important to me. Second, the product came out beautifully. It was a gift for my son. The picture is of his two kids. He absolutely loved it. And it came in a very timely manner. I highly recommend this product and this company. There are several companies who do a similar product, but I doubt the customer service can be beat. BTW: I got the base that lights up, and it really looks nice....it makes the whole item really pop.
You're excellent craftsmanship never fails to deliver delightful results in collecting our precious memories.
I am very pleased with Bruna Tapia’s customer service and the designers help through the whole process. The communication and dedication to make sure the product comes out perfect was everything. It was exactly what I visioned it to be as it was a special gift for my father after we lost my grandmother during the holidays.
This was a Christmas present and they absolutely loved it.
They did a great job with image quality. Great product. The only downside is the price is a bit hefty for something so small. Maybe include a base with a light in each order to bump up the customer value? All in all a great quality product
I bought this for my younger daughter. Her dad passed away last year and this was the perfect gift. She loves it❤️
Thank you so much the memorial was beautiful and extremely well made.
Fast delivery and beautiful product! Came just as seen online and how i customized it. My father loved his gift so much!
I was very pleased with the end result. My piece was shipped timely and arrived on time. The only thing I would suggest is that a proof be sent of the image both front and back. I had to ask to see my proof and I never got to view the backside.
I have never been treated so well, the young lady who has helped me all thruout my purchasing endevors . I have made many different purchases for family members. The greatest was to my daughter, this was so special, and with the unrelenting help from Bruna even brought tears to my eyes as my daughter opened her package. It was of my mother and 2 of her great grand kids. My mother now deceased would have been so proud. talk about lasting memories. Thank you Bruna for making this gift so special. With all of your personal attention you have given me now reflects thru my family for a lifetime. You will never know. Thank You and 3D Laser for all you have done . I've lost count on how many crystals you have done for me but I have a few more I'd like done. Thank You again for a JOB WELL DONE .
Sandy
Jan 24,2024Great quality. I’m very pleased