Birkat Elyon is a renowned New York City jeweler who offers the world’s finest quality cubic zirconia (CZ) jewelry on the market, in settings of solid 14k or 18k gold or platinum.. Specializing in the highest quality Cubic Zirconia rings and Cubic Zirconia jewelry, as well as accessories including Cubic Zirconia earrings, Cubic Zirconia bracelets, Cubic Zirconia necklaces and more.
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Pleasantly surprised by how helpful Rebecca was! I ordered a sample ring because I was unsure of the style before ordering a custom platinum ring. It was a beautiful ring, however I wanted something that sat more flat - and this style was very high off my finger. I called Rebecca and without hesitation she recommended a style that would more suit my needs and sent me the sample the same day. It was perfect. Thanks so much for the excellent customer service!!
The ring is beautiful. Exactly as pictured
Rebecca handles customer care wonderfully. I have noticed some of the reviews saying the phone isn’t answered, well hello Rebecca has a life too. I have had a Stone come out and the repair process was speedy and return shipping was free and there was no charge for the repair. Awesome customer service, I will buy from them again.
Rebecca, thank you so much for your quality service! LOVE MY RINGS! I have received lots of compliments on them. They fit perfectly. We are very pleased with the outcome.
Great product. Had to wait over the 7-10 business days for them to ship. Overall not too bad.
They are amazing! I called with only 2 weeks to my wedding and they had my rings there on time and absolutely beautiful!! Thank you For making it happen.
I ordered a ring in April of 2018. Took a bit to get, but was willing to wait. Three weeks later, a stone fell out. I returned it for repair and again, it took weeks to have it returned. Fast forward to a month ago, I have again had a stone fall out and I returned it again. I have not had any communication with the staff. I have called and sent emails requesting a time frame and no response. I just want my ring back.
EXCELLENT PRODUCT HAD A SHIPPING DELAY. ONCE I E MAILED SUPPORT IT WAS TAKEN CARE OF VERY QUICKLY.
Absolutely love the quality of product. Excellent service and real beautiful product. This was my second purchase and will not be my last.
Besides the confusion on “two day shipping” (really it’s two days after 7-10 days, and this wasn’t Even a special order) The ring is absolutely beautiful!
Because of the average quality I decided to return the ring to the company. They have an absurd $25.00 restocking fee and offered no free UPS label on return item. I do not recommend doing business with them because it cost me over $50.00 for absolutely nothing and worse you have to call to get them credit the refund amount back to your credit card. Overall they absolutely have no consumer business practice.
Birkat Elyon is the best!!!!!! This is the second time I order an earrings, and I loved them!! I want to buy everything!!!!!!! Thanks again Rebecca, you are so kind and so helpful! You are Birkat Elyon! Best Regards Mercedes
Beautiful ring, she loves it
Very satisfied with the quality and super sparkly. Exceeded my expectations. Pictures on the website are accurate. I had gotten a 4 carat center stone and is beautiful.... Was under $800.... A real diamond that size would of cost in the thousands. I would highly recommend this company to anyone.
Best customer service! And of course everything I get is beautiful and flawless.
The piece is perfect!. I spoke with Rebecca and went over the details of what was needed,size setting and stone, the entire piece is actually better than what was shown. Shipping was 2 day just as Rebecca had promised. It is refreshing to deal with a company that does what they advertise, I would say to anyone considering purchasing from Birkat Elyon you can have complete confidence in this company and their products.
My ring quality is wonderful. Also, I originally ordered a rose gold ring, and to ensure customer satisfaction, the option was presented to send a white gold in stock ring first to me to make sure that I was happy with the style and fit before the custom ring was produced. I decided to keep the white gold version, and the customer service provided to make that swap was efficient. I will never go to a jewelry brick and mortar store again (unless Birkat creates one).
Rebecca is a pleasure to do business with. Honest and dependable.... I would definitely recommend this company to my friends and family.
Ring was stunning! Everything I thought it would be and more!
Rob
Mar 23,2019Customer service and product is excellent!