I visited the shop at Kings Cross having researched BLA online. The staff were friendly and helpful, never pushy - helping me choose what I wanted to meet my needs. The shop is spacious and well laid out, I decided on the jeans I wanted and the length was altered within an hour. A chore jacket caught my eye and I bought that too, I've had comments from people liking it. I'll definitely return - these folks know their stuff.
Excellent quality jeans, very helpful staff with extensive knowledge and interest in finding the right style for each individual. Great customer service, bravo to you all!
Easy to order, excellent product quality! This is my second Blackhorse Lane jeans. Absolutely love them! Didn’t take long to receive my order.
These jeans were absolutely stunning! Customer service is amazing and delivery was extremely fast. All measurements are exactly as specified and the denim feels luxurious and durable. Beautiful colour and the stitching is incredible!!! I highly recommend Blackhorse Lane Atelier to everyone!!! Best, Mario
Friendly and knowledgeable salesperson. It was a good experience.
Very quick delivery, very helpful and good communication.
Outstanding all round service! This was my second pair from BLA and as excellent as the first. Even more important was the service provided over email and the phone to make sure I ended up with the right denim, style and size. Can't recommend highly enough.
I am always please with Blackhorse quality of its products, as well as the efficient of delivery too! :) Much appreciated Andrew
Amazing service, my wife is quite hard to shop for so the fact they Taylor the height when you buy it is amazing, the lady who served us was absolutely lovely, only change I would make is slightly thinner cuts
great products, great service, that’s why I keep coming back!
Fantastic product. Absolutely no complaints. Excellent customer service. BLA responded to all my inquiries promptly. Will definitely use again in future.
The best quality, the best company, I’m so happy with my jumpsuit! Pls do drill workwear suits!!! 💐💐💐
I have wanted a pair of jeans for years,that I finally got from Blackhorse Lane Ateliers.Luckily my friend introduced me to this brand.I always find it daunting choosing jeans….These ones (E10 Classic straight indigo,Italian organic denim) are very comfy with a wide leg and look and feel great on me. I sized up a bit so that I would have room in them as I wanted to wear them for everyday wear.The quality are excellent and it felt good to support a small business.I bought them in the Coal drop yard shop and the customer service was so good.They turned them up for me to suit my length on the same day I bought them.It’s such a lovely shop with really nice staff.Very happy with my jeans.
Second pair of Jeans from Blackhorse Lane Ateliers, they are that good.
Super team, great service. Great jeans. Thank you :-)
Great quality denim produced locally. Denim length is tailored upon purchase. Staff is very friendly and helpful, guiding you to choose the right denim.
Excellent product and service.
I ordered two different pairs of jeans online. While the jeans were amazing quality, neither of the pairs fit according to the measurements provided on the website. Since I'm ordering from the US, it's prohibitively expensive to pay for return shipping. I sold the first pair secondhand at a 50% loss. Before ordering the second pair, I sent BLA an email asking about fit and measurements. They provided a picture of them measuring the waist size of jeans I want. So I ordered them thinking there is no way they can't fit. Once again, the same model jeans in the same size were a whole 2 inches bigger in the waist than expected. I will either sell these as well or have to pay an extra 50% to get them tailored.
I bought a pair of NW8, great jeans and the customer service was brilliant.
MAC
Jun 23,2022Excellent service. My jeans required extensive repairs and these were done to a very high-standard. Communications were clear and I received prompt replies to my queries. Recommend.