Very helpful and courteous taking care of my situation quickly.
Timely actions
Very clear as to what i needed to do to transfer title on a donated vehicle.
My representative was very informative and professional in completing my request to add a new vehicle to my policy.
Rep was very kind and answered all my questions in a timely manner.
Blue Ridge was really helpful. I had a slightly complicated situation, and they handled it well working it out with the underwriters. I'd definitely recommend them.
m Ms Campbell is always so very helpful and handles my concerns quickly and efficiently.
Great Fast Work
Very quick response to my vehicle change request and emailed me proof of coverage immediately.
We purchased a new vehicle and it was a holiday weekend but I emailed our rep and let them know so we could be covered, expected a return email or call on Tues but by Wed afternoon, no call, then I spoke with someone else and they got it insured but I just received the bill and they have the wrong driver for it. Also I called on that weekend and hit the button for if you needed help immediately, I finally hung up after waiting 2.5 hours, not real happy with customer service
Ms. Patricia White has been exceptionally helpful and patient.
I talked to a representative personally.
Everyone I spoke with were very professional. I felt like everyone I spoke with cared about finding answers to my questions and my questions were answered thoroughly and quickly.
Very quick and easy. Polite and informative
My experience with Blue Ridge Risk Partners was due to Brittany’s caring attitude, helpfulness n friendliness. She walked me through the process of what to do after I was hit by another car while I was going through an intersection. This was n new experience for me so I really appreciated her kindness. About a week later I spoke to Greg. It’s feels good to deal with people you know n trust!!
Great service from all of the people we have worked with from your company. Thank you and keep up with the great work in the future.
Needed some documents changed/ updated, Alice helped me right away and faxed them to where they needed to go, she was very helpful!
Professional and courteous with a quick response to changes on my policy.
My account rep is awesome. She responds quickly to any question I have and takes care of my requests promptly. She is a pleasure to work with.
R. L. Hickman
Oct 15,2024My experience with Blue Ridge Risk Partners was exceptionally the best that I've ever had. Adria was amazing from the moment that I walked into her lovely office. Her smile and superior knowledge provided a positive, helpful and timely experience that was above and beyond my expectations. She loves her job and it shows. Thank you..