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Reviews 373
Charlotte Clark
Apr 05,2024Kathleen provided exceptional service. She reached out to me following and unexpected large rate increase and helped me obtain new comparable coverage for an affordable price. She took the initiative to help me, was prompt and extremely responsive.
Steve Costello
Apr 04,2024Kendra and Alice worked on our behalf to find a policy that kept premiums reasonable. They were both responsive and kept us informed. Excellent service.
Donald Simard
Apr 03,2024I tried to replace an insured vehicle with a new purchase but the Nationwide site errored out when I submitted. the online chat told me I had to call the insurance agency. When I did, I was quoted a higher price than I was seeing online. The rep was able to work with me to match the quote I was getting online.
Ron Mallory
Mar 29,2024My experience with Blue Ridge has been outstanding. Kathleen Lively has always been very attentive to our needs...prompt, kind and very professional. I highly recommend Blue Ridge Risk Partners for all your insurance needs.
Terri Delaney
Mar 27,2024I appreciate they reached out to me about available discounts.
Richard
Mar 25,2024The small town insurance agent is a thing of the past. Greed has taken this over also. When I call for any reason it’s always a voicemail to receive a call back, this call was for a simple address change that Ive called the previous two years about. I work also and when I get a break during work to place a call I’d like to speak to someone. It’s probably the one monthly expense that I feel I get the least out of paying for. Thankfully I’ve never had a huge claim and I pray I never do but the few small claims I’ve had, it seemed the main objective from the beginning of the claim process was to get out of paying anything. Like I said small town customer service is gone.
Walter Jacques
Mar 24,2024Robin was very helpful and responded quickly
customerErnest Benjamin
Mar 22,2024Took care of my business very quickly and very pleasant experience. I'm
Karen V
Mar 21,2024Very helpful and timely answers
cusSandra Taylortomer
Mar 21,2024Both the receptionist/administrative assistant and our representative were very friendly and helpful. I was really expecting the process to take quite some time, but both of these ladies were very knowledgeable and were able to take my information and get our new vehicle covered under our policy quickly and efficiently. It was so much appreciated as I had a number of things that I needed to get taken care of that morning.
Joe Magee
Mar 21,2024Always just a phone call away to answer my questions or address my needs.
Rita
Mar 20,2024Victoria provided me with all the information I needed and explained the process very well. She suggested a few agents in the area where I am moving, and my new policy has been approved and is being written.
customer
Mar 17,2024My agent Patricia White was very proficient, proactive, and thorough in making sure I had the best coverage and at the best price possible.
John Hornbeck
Mar 17,2024Very professional service. Well done!
A.D.
Mar 14,2024Liz was very helpful and professional. She explained to me the process necessary to resolve my problem and followed up with an email.
customer
Mar 14,2024Knew how to help n response was prompt.
customer
Mar 09,2024Answered my question and provided information in a timely manner
Mary Pizzo
Mar 09,2024Liz Milby is always quickly responsibl.e and helpful
Larry Moore
Mar 09,2024Only negative response was getting hold of the agent was difficult, didn't return phone calls .. when I did contact the agent everything was ok ..
1120C Professional Ct, 21740, Hagerstown, US
http://blueridgeriskpartners.com
customer
Apr 09,2024It has been tough to navigate the changes and paperwork since my husband passed. Robin has been patient with all my questions and very responsive.