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Reviews 373
Debbie Kivitz
Oct 08,2023Jennifer is absolutely amazing! She keeps is up to date with due dates. She looks for the best possible rates. Thank you!
Julie Reese
Oct 06,2023Quick response when I call for information.
Noel Blake
Oct 05,2023Jennifer Karolik was always attentive to our needs and knowledgeable about the details of our policies. I highly recommend Jennifer for anyone needing homeowners or auto insurance.
customer
Oct 04,2023Robin was easy to work with, professional and made the changes I needed in an efficient manner.
customer
Sep 30,2023Helpful, efficient
Raul
Sep 30,2023Fast and reliable service
customer
Sep 28,2023Thoughtful prompt advice re: home insurance
Marlene Pope
Sep 23,2023Stephanie Tate did us a great favor by saving a lot of $$ on all our policies. Very helpful, knowledgeable and professional!! Thanks Stephanie.
customer
Sep 23,2023Good service and got what was needed
Rick Richards Art Rick Richard
Sep 22,2023One of my policies increased drastically, so I made a phone call. I spoke with Bryan Bustamente. This gentleman made no attempt to look at my policies as he justified the price increases as ““ general.” Bryan repeated himself, didn’t listen, and made slates or jokes casually at my expense. When we reached a stalemate, I hung up frustrated with this individual. I was able to see what needed to be changed on the website and I called back. unfortunately It was Brian again. I told him I think I just hung up on you, I found the issue and proceeded to tell him what I wanted done. Had he made a little bit effort on the prior call we could’ve already reached this point. His solution would’ve saved me five dollars per bill. My solution saved me 175. This was due to the fact that there were mistakes on my account that needed to be rectified. Before all of the changes could be verified Brian asked me to respond in an email and put it all in writing after we had verified it all verbally he sent me a blank email with instructions as the title. this was infuriating. when I explain to him that I didn’t make any sense and I needed what we talked about confirmed which he could do on his end or to just send it to me the recording he put me on hold and did what he was asking me to do. He was short on the phone. I told him his customer service wasn’t that good and I believe that this individual need some training
ROBIN GRUMBINE
Sep 22,2023I was told if I made a claim my premiums would go up. Not something to encourage me to stay with the company!
customer
Sep 20,2023Quick and easy response for my issue
Rob Swanson
Sep 19,2023Liz especially is excellent to work with--very proactive and responsive.
Angie M
Sep 16,2023Sharon Meadows and Jackie Fox are hands down the best insurance professionals I have ever worked with. They are always available, always knowledgable. I will stay with them forever, no matter what company they work for. I have never come across any business professionals like them.
Lee Downey
Sep 09,2023Paperwork handled in a timely and efficient manner.
James Robertson
Sep 07,2023Quite honestly, if it weren't for Jackie Fox I would be shopping around. She is prompt, understanding and professional.
S. Roger Jr & Sharon L Adams
Sep 03,2023Was concerned about insurance coverage on our new home and was able to pay by just a phone call and was relieved that I know we had coverage on our new house.
G Henson
Aug 31,2023My agent was very helpful and knowledgeable and helped me to choose the right product for my needs.
JOANNE C
Aug 25,2023Alice took care of all of my needs in updating my insurance to my new vehicle and cancelling the old coveraage.
1120C Professional Ct, 21740, Hagerstown, US
http://blueridgeriskpartners.com
Larry Taylor
Oct 17,2023Jackie Fox is an excellent example of fabulous customer service, which is unfortunately almost impossible to find anywhere anymore.