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Reviews 362
Alex Tucker
Nov 03,2022Really great advice and they stock most items that you will need to work on your own coffee machine, I never thought about doing a full service myself until I spoke to these guys and ordered all I needed to get my Rocket back to 100%, nice quick shipping and good comms too.
customer
Sep 08,2022Fast delivery, great service. Everything was good.
Roberto Wagner De Barros
Jul 18,2022I had a minor problem with one item, they solve the issue so quick and they were super friendly! cant complain at all! costumer service is sharp! plus website has amazing prices if you compare to other webshops!
The One-Eyed Cat
Jul 16,2022100% great! Reading the reviews here I was very worried but everything was perfect. Great items, great prices, delivered in great speed. Vendor was much friendly and helpful.
Adam
Mar 29,2022I was a bit skeptical about buying from BlueStarCoffee after reading the other TrustPilot reviews. Given the low order value I decided to go ahead and was happy that I did. The item arrived promptly and well packaged. Positive experience using them. Thanks
Tim K.
Feb 17,2022Habe dort um die Weihnachtszeit eine Ascaso Steel zum super Preis bestellt. Lieferung erfolgte in der angegebenen Zeit und auch das schwere Paket wurde vom Verkäufer super verpackt. Habe mich für DHL Versand entschieden. Lieferung erfolgte nach Innsbruck, AT. Paypal Zahlung ist auch möglich, auch wenn das nicht gleich ersichtlich ist. Kann den Laden nur empfehlen.
Mayid
Feb 09,2022I got good advices on selecting products. However, after 3 weeks, I still haven't received my order (I live in Spain). After contacting support service several times, I'm getting pretty much automatic replies and no solution to my problem.
Faadil Ismail Esack
Feb 09,2022Very very poor customer service! I have been waiting approximately two weeks for my items to be dispatched by this company. I was notified that one of the items which they said was in stock was in fact out of stock and they offered me another similar item. I accepted it and hoped that they will dispatch my items to me. Again I have been met with disappointment as now they are saying that the item is not in stock and will be 1-2 weeks before delivery. The customer service just wants to offer you a refund they see this as a solution for them. It's a real shame that that's the only option after waiting such a long time to get your product from this company! Their customer service is a joke and this company is a joke! Take your money elsewhere totally useless!
Jeroen from Holland
Oct 19,2021Was a bit skeptical from the reviews on Trustpilot but took the risk anyway. Can only say that I am very happy with the shop. Got the parts in the estimated shipping time (I am located in the Netherlands). Will definitely shop here again.
Tilt Pi
Apr 26,2021As someone wrote earlier after 8 weeks parcel still left Dublin, for seccond time :) SCAM
Stijn Spijker
Feb 20,2021Ordered products from them, and got a tracking link. 7 weeks later no products, tracking link says products went back to Ireland because of wrong address details. However, the address details were correct. Worst part is, I sent 4 emails to them asking what do to / for help. No response in 2 weeks. Terrible company, might be scammers.
Lars Petersen
Dec 28,2020Excellent product. I got some wooden accents for my espresso machine, and it just looks amazing. Not the fastest shipping, but it got here just in time.
Mikkel Vendelbo
Jun 30,2020In my order there were (unfortunately) a part that didn’t work, but a short dialog with their excellent costumer support, they send me a replacement. I can not say anything else than: Fast delivery, wide range of choice and a well working costumer support.
Brendan McHenry
Jun 15,2020Very good. I’m a repeat customer. Amazed how quick they are at sending out stuff.
CoffeeFan
May 11,2020When I made an order everything appeared to be fine. However 10 days later I had still not heard from them. After I contacted their customer support (which consists of 1 person who apparently deals with everything at the company) via chat (since email didn't work), it turned out that not only had they not processed my order but were asking for an increased shipping fee in order to ship my order. At that point I demanded a cancellation and a refund. Don't let the prices and the positive reviews on the website fool you, their service is extremely slow and unresponsive and items are regularly out of stock. Order elsewhere!
AC
May 11,2020Started to get a bit nervous as was almost 2 weeks for delivery but this was warned as a possibility so fair enough. Product exactly as ordered. Would use again.
Maja
Apr 17,2020It did take a fair while for the handle to arrive (2weeks). But I was prepared. Fortunately, it fitted in the letter box. All seems fair to me.
Adam Kelsey
Apr 16,2020One of my worst experiences with online shopping. My order was sent even though the Irish post is not sending post to my location. A refund is refused until the package comes to me and I return it, even though this may take months. I didn't receive a reply to my email enquiry until I phoned the shop. Very unflexible and unhelpful service in this unusual and difficult time.
Mohammad
Feb 02,2020First shopping experience at bluestarcoffee through their website. Excellent company to deal with, well priced accessories all arrived super quick it took 6 days to Arabia. Very good experience.
Main Street, Kilcolgan, H91A078, Galway, IE
http://www.bluestarcoffee.eu
Daven Camp
Nov 20,2022I ordered a flow-control mechanism for my espresso machine and a bag of Agust coffee from Blue-Star. I got a great price and a week later the package arrived safely to my door in Japan. Flawless.