An item of mine took a while to be dispatched from the manefacturer, but the staff were extremely helpful and polite despite my constant
I ordered a bumper for my son's stokke xplory stroller, to my surprise it was dispatched a week after I ordered it, even though it normally takes 4 to 6 weeks, the delivery was fast too!. I highly recommend this seller!!!!
Excellent would use again xx
Ordered some new front wheels for my bugaboo. Very easy ordering process, speedy delivery and well packaged with a hand written bite of thanks. Would highly recommend Born.
Product received as order, in line with expected timescales and reasonable price, would use again. Also very nice easy to use website.
Fantastic service! The spare parts came earlier than I expected...which was a relief!!! Very happy with the company.
Very happy with all aspects of service.
Fast despatch and great product.
I ordered an Ergobaby carrier from Born for a friend. Born are a genuine supplier of Ergobaby, no fakes. They estimated that the product would be delivered within 3 - 5 working days of ordering, in fact it was delivered just 2 working days later!! The personal hand written note with the parcel really is a nice touch and makes you realise that they really do care about their business and customers! I would recommend Born to anyone. A great experience.
Loved our Frugi dungarees--we'd looked everywhere but most places were sold out. Your service was fast and we are very happy customers.
The items arrived well packaged ani have had no issues with them.
All items were as described, nicely packaged, delivered very quickly. Will use again.
Really pleased with my first experience of buying goods from Born. I wanted to call customer services before ordering and found the staff to be lovely and helpful. Ordering was easy and deliver was quicker than expected and beautifully packaged. Will definitely order from them again.
For different reason I went in to the shop for advice, the staff always been really helpful. Is always been more than a shop, this is why is a special place. They helped me with the breastfeeding, with 'no getting enough sleep', with carrier, staff also cheered me up, when I felt really low. I just can say Thank you!
Really impressed with product range and great customer service in confirmation of order and knowing delivery info etc. I was also informed that my item had been used for display in case this caused me any concerns prior to it being dispatched. I have ordered again but did think more postage options would be good for small and light items as £5 seems quite expensive.
Happy I finally received my purchase but the service Or should I stay lack of one was not what I was excepting having been recommended by friends only after a email from myself did the Customer service bother to look into for me the offer of a discount card for future ha ha use was still sent to me but as I explained at the time was not required so ended up in my recycle bin you lost one customer hope things improve for future ones
i found the product i wanted, i ordered it from born and they delivered it. simple. and thus quite pleasant. even better they havent spammed me everyday with emails which so many companies do once you've made a purchase. so all in all great
Absolutely quick despatch and delivery, no hassle. Easy! Will use again and recommend to others. Thank you!
Having tried and failed to order the Ergobaby newborn insert from a variety of major retailers (John Lewis, Mothercare etc) owing to a lack of stock, my wife resorted to buying a second-hand one off eBay. She lost the bid in the dying seconds and the insert went for £19. We then stumbled across Born, who offered a 10% discount on a first order and were thus cheaper to buy from brand new than doing so second-hand from eBay - and they had the insert in stock. They also offered next-day delivery, which we needed. The insert arrived promptly and included a hand-written thank you card from the company, which I thought was a nice touch. We were very pleased indeed with the service that Born offered.
Chimere
Feb 01,2015Good experience