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Reviews 504
wafae
Nov 13,2014I was worried that I wouldn't find the right screws for my twins beds but I did through Born! its fantastic..his bed is fixed and i have pleny of spare ones just in case:-) great service and response to queries! well done
Martin
Nov 07,2014the item that I ordered (replacement front wheels for a push-chair) was quickly dispatched and arrived soon after. Good packaging and an efficient service. Exactly what I wanted.
Make from Finland
Nov 07,2014They reply to e-mail were slowly. It might take week or two before you get any reply. But if you order something that is in stock and you are not living outside UK this is most likely good option.
Laura
Nov 05,2014I bought the ergobaby infant insert and it arrived really quickly and is exactly what I want
Karin
Nov 03,2014Especially customer service is great. Friendly and personal and also super quick an reliable. Products were all great and as seen on website. Absolutely no complaints!
Susan
Nov 02,2014Brilliant to deal with. Knowledgable, polite and helpful staff. Item arrived on time as promised. Would definitely recommend, brilliant service, much superior to 'better known stores.' *****
Gabrielle
Oct 31,2014I am delighted to give my Bugaboo new life - after carrying two children its front wheels had collapsed. I was so relieved we could still order genuine replacement wheels - they arrived so quickly and fitted so easily. Thank you so much!
Rachael
Oct 31,2014Found this better than other slings/carriers. Great for short trips to local shops or visiting friends. Gives me closeness with my baby and he likes to fall asleep in it. Like having my bump back (which I miss).
Lena
Oct 30,2014I have received great service and super fast delivery. Very cool product range. Will be getting few more things soon.
Alex
Oct 28,2014Would have been useful to know the lead time was 3 weeks.
Georgie
Oct 28,2014I ordered a Leander cradle mattress protector and sheets, it said they would be with me in 4-6 weeks but it actually took a lot longer! 11 weeks to be exact but I knew they were having difficulty in getting them in from there supplier as were every other shop I tried so I stuck with them and was kept in touch via email. When they came they were just what I wanted so I washed them and put them on the cradle mattress which was already waiting, with the cradle hung up in our bedroom and we are now still waiting for the baby to arrive! due in 2 weeks time.......
Customer
Oct 28,2014Great company, had no problems with transaction or delivery.
Gavin B
Oct 21,2014Really friendly team. Very impressed at how fast they were able to order my items and have them delivered especially as John Lewis was unsuccessful at getting them for me. Would definitely use again.
Amir S
Oct 21,2014I ordered some waterproofs from the website, they were delivered on time with no issues and look great.
Jennifer
Oct 15,2014I chose Born as they had fantastic prices on Pop-In accessories - the night time boosters were on sale so I stocked up. I really liked the friendly customer service and communication was excellent. The only down side was the £5.95 delivery charge which almost made me change my mind about ordering, and did make me remove one or two items from my basket. I would have been happy to pay less and not have the parcel tracked. BabiPur only charge £2.95 for similar service.
lauren
Oct 15,2014Loved the good I ordered however it took a bit longer than u expected to come
Marianne Courtney
Oct 14,2014I was first impressed by the company as I found a product (a pushchair) on their website that I wasn't able to find anywhere else. After placing my order the item was delivered, I believe, the next day. Two days later at the most. Unfortunately after a couple of months use there was a problem with the buggy so I emailed the company. The next working day I think I had two emails, a missed call and a voicemail from their customer service agent hoping to get the issue rectified for me. When I spoke to them they arranged for a courier to pick the buggy up the very next day and a couple of days later an email to say they had received the product into their office and that the refund would be issued. I think it is the best customer service experience I have had! Prompt and effective service.
Carol
Oct 11,2014I'm new to cloth nappies, but after finding a type I liked, I needed a specific night insert. I couldn't find it in stock anywhere, all the well known major retailers where out of stock, so I was really pleased to find it available at BORN. The delivery charge seemed a little higher then other places, but being impatient it was a price I was happy to pay. My order came really quickly, and with a hand written note thanking me for my custom, a nice little personal touch which I liked :) plus a discount voucher to use on future orders. I'm a very happy customer.
Carla Newberry
Oct 09,2014Great company to deal with. Dealt with lovely lady Siobhan who helped me sort out an issue I had and this was rectified quickly and professionally. Would Highly recommend and will look forward to future purchases.
Laura
Nov 17,2014Easy to place an order online. Fast to process and post and good delivery time. Very happy with the product.