The tiles we ordered had a longer lead-time as they were coming from Italy. We had an email from a real person letting us know how they were getting on and then that they were going to be earlier and we booked a delivery date directly with them- this was a great service. Also, we’re really delighted with the product itself.
Excellent product and very helpful personal service around arranging delivery. Would highly recommend.
Great service from Alex at Boutique Stone. We would use this company again without hesitation. Enquiries are answered quickly and efficiently. We received our tiles on time and in good order. We noticed that the photographs were a close representation of what the tiles look like in person. A few tiles needed replacing and that was not a problem either. Thank you Alex!
Great customer care. A excellent experience from start to finish. Questions were answered quickly and professionally.
Fantastic customer service
Gorgeous tiles, really happy with them. Excellent customer service, James was very helpful. Will definitely use again
Awesome experience from ordering samples to delivery of the product. I can't recommend them enough. The customer care is outstanding!
Alex’s customer service is brilliant. Speedy responses and happy to help. The tiles I purchased are beautiful and great quality. The terrazzo ranges have the wow factor. Will be buying more in near future. Thanks :)
Great communication. Great advice. Great products. Was lucky enough to go to the showroom in Leeds to have a look at the tile samples. Very good quality for a fair price. Excellent customer service.
Such a great experience with Boutique Stone … right from the start Alex was great, super speedy response to any email questions we had and kept us up to date with dispatch and delivery also sent us extra information that we may need … will definitely be using again and recommending
We’ve used Boutique stone tiles for both our Kitchen and bathroom. The service has been exemplary . Alex was incredibly helpful, the best customer service we’ve received in a long time. The tiles look amazing and are exceptional value for the quality.
This has been the easiest and most painless process of ordering online I’ve had in a while. From the get go Alex was super helpful when I emailed asking to add an extra box of tiles to our order, sorting this straight away. Then when there was a hiccup with delivery I was kept updated by email and the tiles arrived exactly when the email said they would, well packaged and without any breakages. The quality of the tiles we ordered is exceptional, they really are beautiful and well worth the money spent on them. Thank you Alex and Boutiquestone I will definitely be recommending you.
Excellent service and product.
Fantastic products fantastic customer service and super fast turnaround
Always there promptly with any answers to questions I had and delivered on specified date. Would recommend
Alex was extremely helpful and efficient.
Excellent service
Very good company to do business with. Always on the phone when you need to speak to someone and are so helpful. Great quality tiles and packaging for delivery was again very good. Will definitely be using again when ordering more tiles or stone. 👍🏻👍🏻
Fantastic company to deal with,cannot do enough if you have any issues,queries,great customer care.
L Barrel
Aug 18,2023Fantastic tiles and great service