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Reviews 577
J Harris
Oct 24,2024The care and attention received from Boutique Stone when selecting bathroom tiles for my house build has been exceptional! I have to admit, choosing my tiles was a challenge, because, quite honestly, I loved all the styles and ranges Boutique Stone offered! Alex, in sales and customer care, was generous of his time, and extended brilliant pre and post sales care and attention. When my chosen tiles arrived on site (within the time frame outlined), I was thrilled with the quality, and am more than excited to see my tiles installed in the coming weeks! Boutique Stone delivers on stunning product ranges and consistent customer service that is proactive, genuine and values happy customers.
Consumer
Oct 16,2024Amazing service….five stars all round from me ⭐️⭐️⭐️⭐️⭐️
Elaine S
Oct 14,2024I highly recommend Boutique Stone. This is the second time we have used them and the customer service is amazing. Alex is so helpful and goes above and beyond to help. House renovations are always stressful so it is such a relief to get such good service. Thank you so much.
Charlotte
Oct 02,2024The team at Boutique Stone were lovely and helpful from start to finish. The website was easy to use and suggested a colour match for the grout for the tile I had chosen. I was a bit unsure about it (never had to choose grout before!) and messaged them about it. Alex was amazing and responded immediately with a picture of my tile with the chosen grout colour on top of it so that I could see the colour match (which was bang on). The website also suggested to me all the add ons and quantities that I needed for the amount of tiles I had bought, and the option to have the company hold onto my order until I was ready for my project was invaluable. When I was ready to start my project, I just dropped them an email and once again they responded immediately and then my order was dispatched! I would absolutely recommend this company with no hesitation.
Jennifer Lawson
Sep 28,2024Ordered some samples which were delivered quite quick. We decided to buy the Terrazo style tiles with matching skirting. We are very pleased so far of the result. The delivery was ok, they left me with the palette in front of the house, glad I live on the ground floor.
Rob Beggs
Sep 25,2024Helpful delivery and well packed
Francisco
Sep 21,2024Tiles arrived all well, and they have an amazing return policy. We had a few leftovers that we did not unbox, and after contacting them, they arranged a pickup for a fee that would be discounted from the refund (which makes complete sense). This made it very easy to return them. Thank you! Will buy again from you in the future whenever I need tiles
louise taylor
Sep 20,2024Amazing tiles and service. We had a few issues which were my fault as I ordered the wrong tiles. The staff were amazing and managed to sort a replacement quickly. Would 100% recommend and use again.
JY Shen
Sep 20,2024Great products you couldn't find elsewhere and great service! Especially thanks James and Alex for the smooth communication and professional advice. I am very happy with the results of my project.
Luis
Sep 13,2024Loved the pre and post sales.
Rebecca Wilson
Sep 11,2024Fast delivery. Excellent quality product, our tiler specifically commented. Looks fantastic fitted.
KD
Aug 31,2024Excellent service, delivered on time. Broken tiles replaced within a few days of being notified. Has a great selection of tiles. Will recommend to future clients.
Neil Plant
Aug 29,2024Wonderful people with great products and services
James
Aug 23,2024Fantastic product and customer service. Thank you!
Vincent Beasley
Aug 22,2024Incredibly good service, from ordering samples to delivery of the chosen tiles. It felt like you were dealing with a company that really looked after its customers, and everything was so beautifully packaged. As for the tiles we ordered, excellent product at a very good price. Very happy to recommend.
Devi
Aug 09,2024The customer service has been amazing: from ordering samples to receiving our order. They’ve definitely gone above and beyond what I would have expected.
George Mcpherson
Aug 02,2024Monday 29th June 2024 Boutique Stone van driver saved my life. I was having a break in my truck and I started having a seizure, he must have noticed something was wrong and he came and got me off the truck by himself and helped me, after he called and waited until paramedics arrived and then he left. I don't know his name but I just wanted to say thank you you're Godsend. I'm ever so grateful.
Emma
Jul 27,2024Boutique stone were excellent to deal with and really quick communication when asking questions about delivery. Quality was perfect and tiles look very good installed. I needed to order extra tiles as there was a breakage when our builder was cutting a tile and boutique stone worked with us and we’re able to get us replacement tiles really swiftly.
Ursula
Jul 24,2024Great choice, great service and delivery as arranged. Will use this company again.
Unit B, Armley Business Park, 41-43 Stanningley Road, LS12 3LW, Leeds, GB
http://boutiquestone.co.uk
Jasminka
Oct 25,2024Both our deliveries arrived on specified times, delivered by fantastically helpful and cheerful drivers who helped as much as they could. As we needed to arrange later time for our second delivery while the tiles were on the way to us, I called Alex who answered the phone immediately and swiftly help with rearrangement. It is so amazing these days to speak to a real person instead of bot. Our bathroom is oases of beauty with all the tiles around. Thank you boutique stone and thank you Alex