Excellent customer service! Boutique Stone were very communicative around delivery times and processes. We had a late delay to the start of our project and they kept our order on hold until we were ready. And then when I changed my mind and asked for an earlier delivery date they accommodated me. As for the tiles, we haven’t yet installed them, but in the box they look great!
Really helpful and friendly Beautiful tiles Can’t wait to see them down
Alex went out of his way to advise and help us to get the order on time to move the project forward
Super easy to order, and get hold of. Went to pick it up - and the guys had it ready and bought it out to the car.
Received my tiles yesterday, delivered intact. Driver didn’t have a choice other than a kerb drop for me. Inspected all tiles, no faults. Boutique Stone have kept in touch with me, from purchase to delivery! In time and on completion, I will forward pics of the install!
I have no hesitation in recommending Boutique Stone. What a fabulous company. I wanted the Ravello Terrazzo for the bathroom walls and they advised me on a suitable floor tile to compliment my choice. The end result is stunning if I do say so myself. Thank you Boutique Stone.
Really impressed with the tiles, they look great in our bathroom. Great communication and delivery.
Lovely tiles and great customer service. Would highly recommend
Alex was super helpful and responsive to our questions before and after purchase. Whilst delivery had taken a little longer than originally thought when browsing the website, it was clearly communicated when ordering that it would take a few weeks rather than days. I was keen to support a smaller business like Boutique Stone and wouldn't hesitate to use them again. I loved the personal touch!
Great and supportive customer service!!! Staff so helpful and available. Really happy
Great tiles as always. Will continue to recommend to all my clients. Alex is extremely helpful and always communicating with us on our orders and with any queries we may have.
Good communication, from ordering the tiles to the delivery date. Beautiful tiles, very happy 😊
Great product and service.
I had a great experience to deal with Boutique Stone. In particular, Alex is very nice and helpful through the whole process. Thank you, Alex. The tiles (Eccitare Terrazzo Ivory) I bought look very nice, which are very similar to the one of the small samples.
Brilliant service, couldn’t recommend them more! We ordered more of the Marseille Tumbled Limestone as we decided to do upstands rather than wooden skirting and Alex ensured it was delivered within 48hours. Excellent company with brilliant quality stone at a great price
Fantastic service and lovely company to deal with. Very happy with my tiles. Great quality and delivered promptly with great communication. Highly reccomend.
Great communication regarding order and delivery and tiles look amazing.
Great service and gorgeous tiles Thank you very
Really friendly and excellent customer service right from the beginning all the way through to a communicative and friendly driver delivering the tiles to us. Really recommend and very happy with the whole experience.
Naman
Sep 28,2023Friendly Customer Service experience!! Alex was patient enough in answering all my questions about the Ravello Terrazzo Matt 600x600 tiles. The tiles arrived in an extremely secured manner and none of the tiles were damaged. Very happy with the excellent and warm service Boutique Stone and Alex have provided. Highly Recommended!!😊