The product is great and so is the responsiveness of the company!
I ordered the wrong size. When I called customer service they sent me a prepaid return address form so I could return the brace I purchased. Then they sent me a larger size. The entire process was bet customer friendly.
The company sent me the product in a timely manner. However, the brace is not comfortable and actually makes my thumb hurt more.
Perfect fit for my thumb
The website was easy to navigate and instructions were clear and straightforward. I had previously ordered one for my right hand and had used it often. When the other thumb showed signs of discomfort, again due to osteoarthritis, I knew that the Metagrip was what it needed. It was shipped and arrived in a timely manner. Take it from a repeat customer, this company has great products that I highly recommend!
Ortho specialist said my thumb joint is "end-stage"; nothing more can be done. This brace helps stabilize the joint and greatly reduces the pain from even slight movements. LOVE IT!!!
The edges are sharp and irritating. Bending the metal insert is difficult. Just a little effort to make them comfortable would be nice. They are expensive garbage.
Everything good except the delivery time.
I measured correctly. Too tight. Way too expensive for what the product actually is. Not well-made. Bites into the thumb and the material is very cheap and the stitching is not very good. I thought because it was expensive. It would be better than something I could buy online for less than half the price, but not even close..
Easy, records kept, great instructions. Great product
The brace is well made & mostly comfortable. It is expensive but what price is too much for pain relief?
Good fit and great product!
Brace is ok. Kind of expensive. Same product on Amazon much cheaper.
Biggest waste of $99.00 EVER! Doesn't do ANYTHING it claims to. It only made my thumb hurt worse.
Slow delivery but brace works very well
Good service. Brace fit correctly.
I am very happy with this company for the hassle free and fast return and refund I received after realizing that the brace didn’t quite fix the entire issue I am having with my wrist and thumb. They are definitely customer friendly and deserve more than 5 stars!
Great customer service.
I like this brace because it definitely seems to help give my hand relief from the pain and I like having help with my soreness that is NOT medicine. Delivery was pretty quick.
Karen Cundiff
Mar 28,2025Thank you for helping me so quickly make an exchange for a proper fit!