This is the first time I have bought car insurance online. It was very easy for me to understand and fill in the form.
really impressive customer support
Great and much lower premium against more expensive and established Brands, whilst still offering me all the perks I wanted. Easy onboarding and understandable dashboard too. Well done Budget.
This is the worst company to insurance your car with they charge you for cancellation of a policy that hasn't even started an when you try to talk to someone about the issue they hang up on you. so you call back an speak to someone else to be told a full refund will be issued only for them not to cancel the policy an then they want to charge an admin fee
Easy to deal with
DO NOT take out insurance with this company. I was in-between jobs and a direct debit failed. I was asked to make payment by a specific date and was given a £20 penalty charge. Other companies just try the DD again which would have worked. I phoned up the "customer service" line and it was closed . I tried to pay online and they don't take online payments. My insurance was cancelled Christmas Wve and they have added another £80 on top. I had no car for holidays, I have no insurance and bill foe £131+. I am seeking advice. If you have no method to pay what could I do. READ your T&Cs
Communications from CUEProof and your customer services were intimidating.
Very disappointed. Quoted £270 and when I went to take the quote out it went up to £340. No attempt to honour original quote and didn't seem to care.
Took out my car insurance cover today..so far no problems..I googled budget as never heard of them before and didn't want to be scammed..
Great value and very easy to arrange!
Very easy to use, competitive price and clear website
Go.Compare lead me to your quote as the lowest price, however, it also showed a tick against 'courtesy car'. This indicated to me that in the event of my car being off the road for an insurance claim, I would be provided with alternative transport. Further into the process, I was asked if I wanted a 'guaranteed' courtesy car for an extra £30 odd!.....this play with words smelt a little of sharp practice and weakened my confidence but I still bought your cover as the overall policy seemed good. Thank you.
You send e-mails which are very helpful . you mention my Policy with great detail and cut no corners. You give the impression that you are a good insurance company who try to be special in helping New policy holders to enjoy there insurance with no strings attached. Thank you DEREK COOK.
Simple and straightforward process to get the cover I wanted
The price of my car insurance was good value. As with all insurance, it is mainly price sensitive.
It was easy dealing with this company
Very helpful staff and well priced
I decided to look for another Insurance, and was happy with to choose to go with Budget Insurance. We are all looking to save these days, I was very happy with the price, Thank you.
A good price for a decent policy
Gordon Parker
Jan 17,2025Superb service very quick and efficient to set up. Very competitively priced, and easy to get sorted Documents came very quickly