I emailed you on the 3rd January to ask you to send me out a paper copy of my insurance policy but I still haven't received a reply.
very easy process for sorting my insurance and half the price of my previous insurerer. i would recommend budget to anyone looking for a better and cheaper quote. i was suprised at the difference in price.
Efficient and painless experience.
My wife is currently changing her name following our wedding last year. We have two cars, one insured with budget and one elsewhere. For our other car, it was a simple phone call to the insurer to change the name over. For Budget, not only is there a £25 admin fee (which we're willing to pay) but they want to increase the insurance premiums from £23 a month to £31 a month for the remaining 10 months of the insurance year. That's an extra £105 just for changing her name to a marital one, on a policy that only cost £240. AVOID!!
Only been with your company since 30th December 2024 All good thanks.
Use the various comparison sites for my car insurance, and on balance Budget seemed the best. Process has been very smooth to setup online. Just hope IF I ever need them, it will still be as smooth. 🤞
Easy to get the insurance set up. No problem encountered.
Quote thro confused.com rose £80 between getting quote and making payment ! crooks!
Easy to arrange online, Sorted a genuine oversight on my part without stressing me out by email. And was really pleased with the price.
Very open and willing to listen l appreciated this approach. With some call centres you get a lot of arrogance and bad attitudes from staff. This was not the case with Budget will use them again. Thankyou.
The on-line application process was straightforward and clear to understand. I was very pleased with the quotation provided and look forward to an event-free year of motoring with Budgetinsurance in the background.
I was asked to send proof of a CUE before a dead line which we did. I was then told our insurance had gone up over £200. I contacted my previous insurance, I was informed that the CUE was on the data Base as a non fault on my behalf. Budget insurance are penalising me for a fault that was not ours.
Easy to do, Great cover at fair price, I was kept informed, Highly recommend,
My experiences with this insurance have always been good and helpful as whenever I do get into an accident they will help and immediately try to fix the car that I got into an accident with
My son found it quick and easy to do
Professional service
Took out my insurance with Budget which was a reasonable price. Few days later got an email stating they were going to increase my initial quote by £300 due to a past claim on my insurance. I had declared at point of taking insurance out so didn’t understand. Looks like the system they check against had incorrect claim details and it was actually the same, single claim. After a call into them, and some faffing around, it was resolved. I just wish they would apply some common sense and resolve these issues themselves and save on customers calling in to resolve to avoid additional stress and anxiety. Anyways, resolved after one phone call but could have been avoided for a stress free experience.
Easy to complete online and great price
Excellent customer service, great quotes and discounts. Would Recommend.
Jamie
Jan 08,2025Great price