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Business Class Consolidator

Hosted by David Simmons

4.5 (971 Reviews)

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Reviews 971

4.5

Out of 5.0

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Elizabeth Powers
Feb 04,2025

I missed my connecting flight from Mumbai. As this was my first time traveling in business class I did not know that at least in Mumbai they have a totally separate setup to go through security and customs. In addition to the plane leaving 10 minutes late and waiting to de-plane taking an extra long wait 15 times 20 minutes, going through all the lines and security with a lot of people resulted in me missing my flight. It was a full 24 hours till I could be booked on another flight. When I called the emergency line there was an agent available and she helped me secure a business class flight for the next evening. She was super helpful and attentive. I, however, was forced to leave the airport by Mumbai and had no idea how to get a hotel or where to get a cab, and most people only spoke their native language. So it was pretty frightening walking around in the middle of the night with suitcases, not knowing what to do. I texted the agent, but she did not reply to the text as she had in other texts. I eventually found a person who could help me, and I am forever grateful to them. When I returned the next evening from the hotel I secured, the cab driver mentioned that if I was business class I should go to terminal 1 and there will be no lines. It was great. I went though the whole process quickly. So I have 3 suggestions: #1. Always let people know at any particular airport about business class and the services that are offered. Don't assume that everyone flies business class. #2. Make sure in addition to the rebooking of the flight that you at minimum make sure that your customer knows where to go to get information to book a hotel if they are in a similar situation. #3. Really evaluate on your side that if the incoming plane is late or there is any problem that causes a delay in the process coild your customer miss their flight. They were having extra security checks at the airport as their security team was on high alert causing more delays. So to be. honest with I am not 100% sure I could have made the flight even had I known about business class process. Everyone was from your service was courteous and helpful in this situation; Martin even got me vegetarian meals in less than the 24 hours required. So I appreciate your service very much.

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Linda
Feb 04,2025

I was very suspicious of this until l boarded and snuggled into my lovely business class seat. I got air miles (transferred to my American account even though l flew Cathay) and it was an awesome experience!

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Elizabeth
Feb 04,2025

I was promised a lounge on my 5 hour layover in Lo don and did not qualify for it. I will never use you again.

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GOBYF8
Jan 30,2025

Marta Bernier, travel agent with BC Consolidator, never ceased to amaze me. Very professional, knowledgeable and approachable. This was our second time tapping Marta’s assistance with our travel. Never encountered any issues with our fights. Won’t trust anyone but Marta with any of our travel needs. Highly recommended!

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Dennis
Jan 29,2025

The agent that I worked with was both responsive and knowledgeable. When I had to alter the return trip, the change fees were steep, more than I expected.

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Sobhan
Jan 29,2025

Manuel extremely helpful and responsive!

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Tana
Jan 28,2025

Sabina was a joy to work with on our trip to New Zealand. We had several flights and everything worked perfectly. We saved fifty percent by using you guys. Thanks for a great trip.

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bhanu
Jan 28,2025

Booking airline tickets was nice job except seat assignments in KLM flights. Tickets price also was very competitive.

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Silvia S
Jan 28,2025

The service on United Airlines was great. First time traveling business class, and I loved it. I was able to get some sleep during the ten hour flight.

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Jon
Jan 27,2025

I have worked with Marta for our last two trips and have been very impressed with her Patience, Professionalism, and her knowledge of the industry. Looking forward to working with her for our future trips.

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Doris
Jan 22,2025

It is very easy and pleasant doing transactions with BCC. The agent that I worked with (Alex Natt) was very responsive and “on it“! I used to not like booking thru agents, I used to do the bookings myself, but after my experience with BCC, I always contact them first.

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John Mensah
Jan 22,2025

Very reasonable price for luxury.

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Sanjeet Thadani
Jan 22,2025

Lisa Ray from BC Consolidators is quite amazing. We had an issue with our ticket this past December, for some reason the ticket had a PNR but not a eTicket number. Was told at the check in counter that I wouldn't be able to fly, and Lisa managed to get me a new eTicket on another flight which was leaving an hour later. Mistakes do happen, but it's how one deals with them is what differentiates one from the other. Lisa Ray came through and will always be the person I would reach out to help us book our tickets.

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John
Jan 22,2025

Return trip was altered, you may remember, to fly sjd-dfw-mdt vice sjd-dfw-clt-mdt. The updated flight left sjd at a later time. AS it turned out - dfw closes their tsr precheck line at 1900 every night. Our arrival at 18:30 then immigration and customs said we were in the general tsa line along with a half mile of our closest friends since they dump incoming pax outside security when passing thru immigration. Recommend try to avoid this at dfw. I also bitched to AA since they 'own' dfw. We got to our flight after the door was closed and they opened it back up again.

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Asha
Jan 16,2025

Very good My agent (Dan) was kind and helpful to offer me reasonable price to purchase the ticket within my budget!

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NP
Jan 16,2025

Melany helped book my ticket to India with Air France/Delta. Everything worked as promised and she kept in touch throughout my journey is i had issues or need help. I look forward to working with her again.

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Nicola
Jan 16,2025

excellent!

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Kay
Jan 16,2025

Sharon has been helping me for several years - always takes care of all my requirements. Very responsible and always responds to all my queries in a very timely manner even after bookings confirmed. Highly recommend

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Sadhvi
Jan 16,2025

Carlos was incredibly helpful! Great prices!

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Alex
Jan 16,2025

Fernando is wonderful to work with. He’s a very easy going dude. Highly competent

866-346-7848 [email protected]

533 Airport Boulevard, 94010, Burlingame, US

http://businessclassconsolidator.com

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