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Reviews 217
Joe Pilkington
Feb 19,2025Brilliant service, I made a small typo with a measurement and called to explain. Ryan acknowledged it and emailed to confirm the change immediately.
Steve
Feb 18,2025Ordering process was simple. Cost was competitive and included edge polishing and corner dubbing (some suppliers charge extra for these). After placing order, communication from BuyGlass was very good, with progress updates throughout the process. Delivery was spot on time, with a very helpful and polite driver. Glass quality and dimensions were perfect. I'd order again from this supplier, without hesitation, if I need any more glass.
Oliver
Jan 31,2025I had a wonderful experience with buyglass. I originally got my measurements wrong and messaged support very last minute asking if they would be able to change the order, the support I got from Ryan was professional, understanding and undeniably exceeded what I have received from similar companies in the same field. Despite the issue being my fault, buyglass were accomodating. The turnaround from order to delivery was quicker than I've experienced before, and their courier of choice for my location was perfect, the only courier I know of that can be trusted to deliver fragile items. The product itself is exactly as described and of the high quality claimed. I'm a bit unsure about the legitimacy of the negative reviews honestly, I imagine it's mostly people angry and exaggerating reality a tad. Some people will never be happy, and I'd suggest they go back to b&q if they want to deal only with robots.
Richard
Jan 18,2025Great service, quality product and really well packaged. Will definitely use them again if I need to replace any more glass that I break!
collectplus customer
Jan 15,2025Easy to order, good communication throughout the process, package arrived very well packed. definitely recommend.
Andrew
Jan 13,2025Easy to order
customer
Jan 06,2025Easy to order and good communcation with the sales team when I had questions. Delievery when stated and items were well packaged.
Alex Bishop
Dec 21,2024Completely unprofessional company. Hard to communicate with from the off . We received our glass within a quick timescale so all seemed good untill it came to measuring these . 2/4 were incorrect , Ryan Manly company director was made aware of these issues and Only accepted we was due a partial refund even thought all dimension were completely wrong compared with plans. His attitude soon became arrogant , and we received random messages at 11.30pm presumable after consuming alcohol . As other reviews have said , buy glass , just not from these cowboys.
steven canham
Dec 14,2024Very good and easy to navigate website. Great communication from ryan once my order was placed. Delivery was on time and the driver was very helpful and patient with us as we had very limited loading access.
Paul Gibbs
Dec 13,2024Highly recommended. Easy to contact, quote received promptly, delivery on time, very pleased with product.
Marc
Dec 02,2024It was easy to understand the various components of the units and effect the purchase.
Leigh Priddle
Oct 11,2024Useless,been waiting over a month now for a small piece of glass,1st after 3 weeks they emailed me saying the glass broke during packing then they said after another week that the glass was scratched but was already packed ready to be shipped. Really not happy with this company,I'm not one to leave bad reviews but this company is taking the micky.
Mehmet Kar
Sep 30,2024Avoid. Poor product quality & service. Even poorer attitude towards a customer. I ordered a table top glass 8mm toughenned glass. it was 1065mm to 865mm. instead, they sent me a wrong size item (1065mm to 650mm). It took them a week to send it. I waited for them to send me a wrong size item for 1 week. I contacted them, sent them the picture showing the wrong size. and I asked them to amend the order with Low Iron toughened glass instead and offered to pay the difference. They first agreed to do it. (6mm instead of 8mm, and then after 4 days, when I asked them to update me about delivery, they told me it is not possible, and they can only replace the existing order. Overall, if your expectation is to wait until they get it right. then go for it. If not, stay away.
Mr Womack
Sep 27,2024Very Straightforward start to finish, online ordering,Good Communication, Efficient Delivery arrangements to The Isle of Wight. Will definitely use again and Recommend
Carl Desquared
Sep 12,2024Quick turnaround on a quality product with free delivery and a very helpful delivery driver. Will definitely use again ⭐⭐⭐⭐⭐
Mr Markham
Aug 21,2024I used Buyglass to supply 10mm toughghened glass. Arrived promptly, perfect condition exact size by there own realy pleasant and helpful driver. A very good price, extremely easy transaction, with good communication. I recommend this company 100%
Colin Franklin
Aug 20,2024Quick response acknowledging order, delivery to door, well packed..
June Gibbison
Jun 19,2024Service was excellent from the simple ordering on line to the delivery today. Confirmed order than e mailed delivery date with morning/afternoon times. Driver called 35mins before arriving. He was great. Well done.
TONY LING
Jun 12,2024prompt reply to queries
Unit 3 Aria Park, Sherwood Avenue, NG18 4ZE, Mansfield, GB
http://buyglass.co
Andrew
Mar 06,2025Easy to order online, asked a question and was answered immediately. Full marks.