Byte
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At Byte, we believe in making the inaccessible, accessible. Our oral care platform makes it easier and more affordable for all people to get the smile and confidence they’ve been dreaming about. Headquartered in Los Angeles, our nationwide network of licensed orthodontists and dentists prescribe every treatment plan of our at-home, invisible aligners, delivering fast, professional results for a fraction of the cost of traditional options. We set out to improve people's lives by helping them achieve a healthy and confident smile they are proud of.
Reviews 870
Rochelle Davis
Aug 13,2024Really easy way to get aligners without the hassle and extra cost of dealing with dentists' office. Process was really organized, steps were explained very simply and easy to follow. The process was really quick and there was no pressure for extra add ons or to even move forward once they shared your plan. Really cool to see the it images of the plan and what my teeth looked like corrected. Everyone has always responded quickly and were friendly any time I've had questions. Im really happy and excited about the decision I made to use Byte.
Amy Frank
Aug 13,2024Terrible Customer Service. Great communication in the beginning, text and emails constantly updating me on my aligners. The treatment plan was misunderstood and they only sent me top aligners…once they got my money, and I try contacting them SEVERAL times to help me with my bottom aligners… I can not get anyone to respond back. Only emails telling me someone will contact me. And no one will contact me. Highly recommended using another company if you need help. Or want to speak to someone AFTER they take your money!
jodi yorek
Aug 13,2024Didn’t get the power byte or the white bryte in my initial box. They were super quick to get them in the mail to me so I could start my treatment.
Briana Charles
Aug 13,2024My teeth are still extremely crooked at the bottom didn’t work at all waste of money
lucas urrego
Aug 13,2024The entire process with each person I spoke with from Byte was impeccable. I am actually inspired by the level of excellent customer service I received and is something I am choosing to apply in my own life moving forward.
Hannah
Aug 13,2024I had previously tried Smile Direct Club, and had a terrible experience. The aligners didn't fit and it was impossible to get a hold of someone to discuss my concerns with. Byte has been a great experience on the other hand. I haven't had a single issue with the aligners, and if I did have an issue they've made it very easy to reach out to your care team and get assistance when and how you need it. I am currently about half way through my treatment with Byte and I'm very happy with the comfort and results
Brittany
Aug 13,2024So far so good!
Ally Weiss
Aug 12,2024Amazing experience - great process!
Kali Klein
Aug 12,2024They made it very easy every step of the way. I like that someone personally texts you with updates, suggestions, and answers to questions- it makes you feel like you are their priority. They are also quick to process everything and get your aligners made.
emma lowans
Aug 12,2024I got no updates for weeks after my purchase of my product. Then it said it would take 2 weeks to arrive and I am going on week 3 without them.
elliana horta
Aug 12,2024it was really easy and the numbers that were provided for help were actually helpful
Michael Jiam
Aug 12,2024The purchasing experience so far is smooth, responsive, and supportive.
jessica morrison
Aug 11,2024Easy and quick
carolina alvarado
Aug 11,2024Most annoying process ever. You sign up. They spam you with a ton of emails then don’t send anything for months. I did my impressions in early June and it’s August and I’m barely getting them shipped to me. They force you to see if you qualify for a loan. Very intrusive and uncomfortable filling that part out since i didn’t want to take a loan out. Now i get random text and emails for loans. Smiledirect was much much easier.
chris mccammon
Aug 11,2024Reasonable prices, fast turnaround on aligner shipping. Byte advisors very responsive.
amethyst quiroz
Aug 11,2024Everything I needed was super easy process and already started on my aligners no issues
mardi musleh
Aug 11,2024Thank you I like it. It’s way better than other products.
Targaryen
Aug 11,2024Your guys customer service sucks and I’m not alone in thinking that
kat cusani-visconti
Aug 11,2024Impeccable customer service! A few less emails maybe. Can’t wait to get started!
rita hatfield
Aug 14,2024Everyone was willing to go the extra mile for me. Very helpful people!