Byte
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At Byte, we believe in making the inaccessible, accessible. Our oral care platform makes it easier and more affordable for all people to get the smile and confidence they’ve been dreaming about. Headquartered in Los Angeles, our nationwide network of licensed orthodontists and dentists prescribe every treatment plan of our at-home, invisible aligners, delivering fast, professional results for a fraction of the cost of traditional options. We set out to improve people's lives by helping them achieve a healthy and confident smile they are proud of.
Reviews 870
Giovanni Delocana
Aug 02,2024I decided to do Byte to improve my smile and my alignment of my teeth. I wore Invisalign 10 years ago. My night guard cracked and my teeth shifted again. It was 90% less than Invisalign treatments. And they provide the night guard retainers as part of my program. Everything, was easy from impressions to pictures. And communication from support were great to make sure they have all the pictures done. What an awesome experience can not wait to get my trays in and start the process. More to come on how it goes!
Cyndi
Aug 02,2024I felt it was important to update my review to reflect the positive changes at Byte. Initially, I expressed concerns about not receiving a refund and the lack of communication after my deposit was made. While there’s still room for improvement in their communication, I must commend them for how they ultimately resolved my issue. I want to emphasize that they addressed my situation before I posted my review, which shows their commitment to customer service. I appreciate their efforts and believe they deserve recognition for it.
A. Bloom
Aug 02,2024The staff that reach out to you are informative and persistent which was helpful for me because I was incredibly busy during the beginning of this process.
Sonia & David
Aug 02,2024The quick response to my question..
Jessi Fincher
Aug 02,2024I did not receive my aligners. They’ve tried to send them to me three time, and have been unsuccessful each time. I’m done dealing with this, but these people will not give me a refund. It’s outrageous. They are very rude and will not understand why I don’t want them to keep trying to send more over and over again. Wouldn’t it save them money to refund me instead of continuing to remake them and Reship them???
kelly wohltman
Aug 02,2024Quick and instructions very thourall.
rhonda washington
Aug 02,2024This far my experience has been good through each step of the process. Byte employees have been very helpful and are concerned with preconditions of your teeth before they start the process and I can appreciate that.
dallis evans
Aug 01,2024The people I’ve talked to in this process has made my experience top tier due to the fact that they are sooo kind and they know exactly what they are doing! I highly recommend Byte for the quality but also for how affordable Byte is!
Lucinda
Aug 01,2024Customer service is excellent with this company, and there is an actual person available to guide you through the process of making the impressions for the aligners, explaining payment methods, etc. I received emails and texts regarding what the next steps would be and what I could expect. I especially liked that this was very private and could be done from home.
stacy cecil
Aug 01,2024My contact person was attentive and ready to help me
Ardeen
Aug 01,2024Great support and communication. A lot of support with questions.
michael erickson
Aug 01,2024Just wasn't happy with my agent, constantly bugging me even though I kept saying give me time or ignoring them. Constantly pushed affirm.
NUNYAH
Aug 01,2024People text you, obviously not well trained in what actually goes on with care. They don't explain the plan just rush you along to get the financial part done. Then give you details about the plan. I didn't like the sound of using a tooth vibration device every night and when they told me that I wanted to cancel. Literally like 20 minutes later and they said sorry we have a no cancelation policy. I requested a copy of that, they didn't send it, I sent emails, no response, no phone number to call. Pretty crappy
Ms K Wallace
Aug 01,2024The customer service in regards to information and communication has been a very good experience. I haven’t received my first set of appliances yet, however, I have received my insurance reimbursement forms, which is nice to have those sent into my company for review.
Sherri Benedetti
Aug 01,2024Amazing! Easy, clear and instruction for each step are clear and concise.
MARQUITA BRIMMER
Aug 01,2024The order process was very easy. They walk you through every step of the process. You have a personal assistant to help!
debbie mccaffrey
Aug 01,2024So far it has been good easy to communicate I get answers back can't wait for my aligners to get here.
Wendy Wall
Aug 01,2024The process so far has been so easy and great communication. Excited to get my aligners in
ahzaria williams
Jul 31,2024Every person that reach out to me to help me through the process of getting my aligners were very helpful, supportive and had great communication skills. They made my process easier
michele hughes
Aug 02,2024They have easy process & keep u updated & informed 10/10 would definitely recommend 👌