bythebottle.co.uk

Hosted by David Simmons

4.0 (114 Reviews)

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Reviews 114

4.0

Out of 5.0

Theresa

Apr 27,2025

Easy website to navigate, simple instructions to purchase gin and wine, for 2 different friends as gifts. Delivery advice was updated at all times. I would definitely use this company again.

EMILY T

Apr 21,2025

Easy to use, product came promptly, very reasonable prices.

Sidney W E White

Apr 07,2025

Excellent. Have been drinking Ponche Caballero since the early 70s so was delighted to obtain a bottle in the UK.

Casper De Boer

Mar 12,2025

I ordered 5 pallets of bottles but received 4, no resolution.

Suzanne Bosworth

Mar 11,2025

Communication is excellent and the bottle arrived in a very effective air-filled wrapper (not bubblewrap) to protect against breakage. Highly recommended!

Mr Reid

Feb 18,2025

Tried to order more via click and collect but still had carriage fee.

Kevin Oneill

Jan 20,2025

Item was well presented, excellently packed and delivered and very quick service

Lavinia Imbrea

Dec 08,2024

I placed the order on 28th november and I still not received my parcel!! The delivery company is the worst company ever and the bythebottle I called them regarding my order if they can investigate the situation...the said will find out and they will send an e-mail...guess what? Nobe-mail, bo call, nobparcel. The tracking number is not working anymore, the delivery company never called me regarding the order, I just received e-mail when will be delivery the parcel and I was waiting for that all day, at the end nothing, I choose to Collect the parcel, în the day when supposed to send to the point collection the tracking number not working, the parcel totally dissapeard! I'm still waiting for this 2 company to tell my where is my parcel? So, Thank you so much for wasting my money and my time. I'll never buy again from here!! Good Luck!

Bruce Jacobs

Dec 07,2024

1) I was supposed to get “free delivery” based upon the size of my order, and was charged. 2) On not being able to correct this overcharge, I immediately replied using the ‘reply’ link provided. My reply was returned! 3) Once returned, I sent an E-Mail to the address listed, which was NOT returned. 4) As of today, I have received no response nor action to remedy the overcharge. I think that I deserve at least the courtesy of a response, if not a refund.

Greg

Dec 04,2024

They had the rare gin I like and provided a quick, efficient delivery.

Michael

Nov 26,2024

Good service and price was right. Definitely will use again

Elaine

Nov 14,2024

All good - service, communication, delivery

Sue E

Nov 04,2024

Great. Delivered quickly.

AM

Nov 02,2024

Overall wasn't a bad experience. A little slow on the shipping of the bottle. Not sure whether 4 days (2 working) is norm. Was delivered to me next day though without issue. The bottle didn't arrive in the wooden box it's shown with, I assume this is for packaging reasons. Haven't bought this one before so cannot confirm for 100% whether it's real. Looks legit with stickers and tag that's factory sealed though. Overall, not a bad experience. Not a terrible shipping time but might also have fallen into weekend shipping costs with DHL. 8 quid is probably about right for next day delivery with DHL given the package type. I'm not massively knowledgeable though. I did email them on the day before it got shipped and never got a response though so might just be coincidence and they thought there would be no need to respond. Cannot really give a negative rating on it for just that alone. It wasn't 5 star experience, but above average/good 4 star.

Allison

Oct 25,2024

Poncha caballero is an exceptional brandy the is difficult to purchase outside of Spain. Especially at an affordable price. To be able to obtain from by the bottle is fantastic.