To leave a review you need to be logged in
CarHop specializes in helping people with bad credit or no credit get approved to buy a used car backed by one of the best warranties in the business. With low down payments and payments to fit your budget, Nobody Works Harder To Get You Approved® than CarHop!
Reviews 816
Dakota Talib
Nov 20,2024STAY AWAY FROM CARHOP!!!!!. I can't stress this enough the review I saw before writing this one says they will start calling, emailing and harassing you is early as a few hours late on your payment this is 100% true. They won't work with you at all if you are in between jobs or got laid off or anything. They immediately starting harrasing us aboutbthe next payment the day after we just made a payment. We talked to them about just starting a new job and this will be the first payday coming up on Thursday and today they are calling to say they are going to shut off the car because payment is 11 days over due which over a week would be reasonable if we hadn't spoken with them ahead of time to let them know when we would be able to start making payments again. Just because you're a business doesnt mean you have to be heartless.
Heather Amadeo
Nov 16,2024I have held off on doing this, but . For the love of god stay away from this company. I bought a 2007 Jeep Liberty from them. They are charging me 16000 dollars for a car that is worth 1700 at best. the car I took home the first night. after getting it home. Did not reverse. I had to take that car back the next morning. . The check engine light has come on several times, They sell the cars as is, they do not do, anything to get the cars customer ready I was told that when I called the dealership, My tires had to be replaced I had a blowout on the freeway from a bad tire and almost rolled the car. , windshield wipers bad, Tail lights replaced, Spark plugs replaced. I was in a horrible situation at the time and had to have a car asap I , at the time didn't have a choice. I will also tell you if you are even a few hours late on a payment , the calls and emails start, every single day several times a day. Their staff is extremely unprofessional, I have never in my life got an email from a company titled, YOUR READING MY EMAILS??? excuse me???? I am beyond fed up and stuck in a loan with a car on its last leg. Dont walk, RUN. serioulsly. do your research and dont lock yourself in.
Chris Williams
Sep 23,2024Make sure you have a mechanic, a real mechanic not a Carhop employee, inspect any vehicle you are considering purchasing from Carhop. The check engine light came on immediately after leaving the lot. Which means they rest the check engine light so I could test drive it. The suspension on the vehicle was bad and so we're all 4 tires. They will tell you they provide a warranty for their cars. But the warranty doesn't cover what is wrong with the car when you purchase it. They will put a GPS device in the car and not disclose it. When signing the paperwork be sure to read the charges and total cost BEFORE signing. They like to get you to sign it first, then they tell you how much you'll be paying. Carhop is a sleazy and unethical car dealership. They wanted me to pay $16,000 for a vehicle that valued at only $1,400. There are so many dealerships to choose from. Do you research. Otherwise they will have you paying 8 times the value of a car.
Jamie Suppes
Apr 02,2024If I could give no stars I would! HORRIBLE! I first got a car from carhop in 2021, it was great, not a problem. I went back when I decided to upgrade as advertised! It was good at first…..I decided to take the car on a road trip. It broke down, the engine, $3919 later, out of pocket I was back on the road with NO help from Carhop. Now the front end is having problems, the alternator is going out, the sunroof doesn’t work, which they didn’t even test! I found out it didn’t work in the car wash! When I contacted the Ft. Collins dealership where I got it, I was told to take it to a shop completely out of my way even though I asked for a local shop number! I’ve already put a ton of money into fixing it and now I have to take more time and money to have it looked at again! Out of pocket! Then pay to have it fixed till I meet the 250 deductible! At this point I have put more money into repairs than I even paid on it. I asked to take back the car and get into something that wasn’t breaking down, I was told no. They’ll take back the car but not give me a replacement!! I will never use CarHop again and I will make sure everyone I know, knows that it’s a rip off!
Hope Lund
Feb 28,2024We bought car through them and 2 hours after we had it the check engine light came on. I've been working with them for over a week and they are not responding to me request to have the car fixed.Took the car to my mechanic and it has bad back struts and is misfiring. Which that being said I don't believe that the car inspection was done properly or even done at all. They are giving me the go around and the warranty only covering certain things. The person told me that he did not believe the problem was covered in the warranty package. I would not recommend buying a car for them to anyone.
Christopher Nelson
Dec 23,2023Thank you so much Mikayla and ladies for another great purchase. I was able to trade in m sedan that purchased there last year, for no money down once trade. I upgraded it to a SUV. I am so excited. These ladies will go above and beyond to make the purchase happen. What a awesome early Christmas gift for me. Thanks again for all your hard work. I highly recommend purchasing vehicles from this dealership. Have a merry Christmas ladies
Susieq
Dec 08,2023My sales rep Kaitlyn peters was best sales rep 🥰🥰🥰🥰🥰🥰🥰🥰 I had ever had at carhop in Blaine
Marcel Calhoun
Oct 12,2023I had a decent experience the first time. Now they aren't any help and their cars are way overpriced and crappy. I've had problems with my car since I got it and put to much money in it already. Check engine come on, wants to overheat, they had bald tires on it. 10/10 would NEVER recommend!!! Horrible
Adrienne
Aug 05,2023I'm the dumb one. I kept holding onto a company that has done nothing for me except sell me crappy cars.Your warranty is lame and your cars are a ripoff. Straight up.you do nothing to the cars you sell to people. Buyers!! be aware you will need hundreds of dollars to constantly maintain and fix the car you buy from these people. Your credit will be tarnished because you won't able to keep up with payments and repairs. Save yourself from heartache and anger and take your business elsewhere. Carhop does not deserve your money or your credit
Tiffani F.
Jul 30,2023This is our 3rd time going to carhop to get another car in Hayward and Megan never disappoint my husband and I when it comes to getting cars. The service was great and Megan helped us get another car today and we are very happy and I'm glad that we got another car. Very happy with the customer service and once again thank you Megan!
Natasha Lawton
Jul 22,2023Samone went above and beyond to get us into our van. They even thought about my disability. Noone would give us a chance but car hop did. I am truly grateful and thankful. Thank you car hop and Samone for helping my family.
Rayna
Jul 17,2023I was told I was a VIP customer. And so me and my daughter went to get a car. First car had a lot of suspension issues. the passage side seat wouldn't go back only front wards, and the backup camera wasn't working. So, I work 2 jobs and don't have time to be without a car. So, we take it back. I pull in and see my dream car yellow Hummer 3 was dirty didn't care about that. Soon as I pull off the lot water leaking from the roof and the floor was soaked by water coming in threw the floorboards or something. The Ac didn't work either, and a ticking in the dash. So I let them know and the car is in the shop that wed before the 4th of July. Im having to LYFT to work both jobs. I get a call from my family 9pm on the 4th that my father had passed away and My mother needed me to get home. Soi call the car lot to find out how long it would take. And they barely sent the approvals to get the work done So I reach out to the carshop that was doing the work let them know my situation and that they would get it done, so I told them to do an inspection on the car and I will pay for that myself. So, I get a call a week later that wed the car is ready. I get there asked them what I owed them, and they said nothing was owed and that I need to get an oil change before I leave on my trip. I'm like why you wouldn't, just do it why it was here. So, I leave. Sunday before I leave for my trip I get an oil change at the grease monkey and the refused to do my oil change. Because the head gasket is blown, there are metal shavings and coolant in the oil, The Cv axle boot is completely gone, and the gears are exposed like no other. They told me that If I take this car out of town, I will be breaking done and stuck. So, I can't leave out of town at all. Monday, I call and call Carhop no answer all week I just ended up going to work and missed my father's funeral. So I get the car back to car hop and they tell my that its my job to getit fixed that they dont have mechanics on there lot. When I was told the fully inspect there cars. TGhe manager lady seems like she could care less about what I experinced and that It didnt matter the sold me this busted ass Hummer. I work 2 jobs and i bust my ass for my family. At the end of the day they could care less and they grimmie ass sales men know exactly what it was and couldn't even look me in my face. So, I'm telling you that there is no compassion for people any more all these people want is your hard-earned money at any cost to you. So, these people are taken advantage and I'm telling the people there are other places that will take care of you. I was a VIP customer and look what I went thre.
Bully
Jul 05,2023I purchased a 2008 Buick Enclave Last week on June 29th and I noticed that the brakes was squeeking really bad, the trunk had problems opening and closing plus I smelled a burning smell in the engine but Matthew told me I had a limit warranty plus I have 7 days to trade it for another vehicle so I noticed this Saturday the car starting running hot with a message saying Transmission running hot engine in idle mode. So I called Auto Tech and told him what happened and he said sounds like the Transmission just blew out and he said he could fix it but he'll have to keep the car for a couple days which I drive for a living so I can not be without a vehicle. I even brought it back to text drive a different car but that Sportage smelled bad inside so I decided to give the Enclave another shot. I can even drive it because it lost power completely today on July 4th. Now I have to take off work to come to Car Hop and either trade this one in for another car or tow this one to a shop and hopefully Car Hop give me a loaner vehicle until Enclave get fixed. I heard bad things about Car Hop but I guess I was desperate. If they don't fix this I will Never recommend this place to Anyone. Respectfully Yours; Mr. Michael Eugene Bully
Derrick Hill
Jul 04,2023Don't buy a car from here they're liars they'll tell you they'll take a certain amount of money you'll get the money then they tell you that they can't help you for 90 days which doesn't make any sense at all
Robert Overfield
Jun 17,2023Very positive. So happy to have a nice car
Thomas Schaffer
Jun 14,2023Great customer service friendly staff I'd recommend anybody to go there
Shilo Espinoza
May 28,2023I bought a car here a year ago and then I traded that in this year for another car and they are so professional and helpful and all around a great place to buy a car! I've referred a friend here and she got a car here as well so I will refer people here is they are looking for a good place to buy one!
Wayne Stewart
May 25,2023It was a good decent looking car running good people were friendly bald tires. They said it passed inspection but the vehicle says the tires are bad. My daughter really needed to vehicle though so that's what they got. But bald tires.
eva “evamay” armijo
May 17,2023It was much easier then I expected. Thought car shopping would be stressful. It wasn't 😉 the 2 men that I dealt with were very helpful
DEMARCELLO
Mar 31,2025The people there were really friendly and welcoming and made it easy to understand and make decisions on what car best suited me